Self Employed Private Hire Driver

Responsibilities:

**IMPORTANT**

All applicants must be existing Private Hire Drivers!

· All drivers & passenger assistants to receive fair rates of pay. These are:

- Drivers paid £400 per week to do 1 school drop off and collect per day.

- Drivers paid £200 per week for 1 return trip for an adult social care appointment and returning the passenger to their home per day.

- Passenger assistants (when required) paid £150 per week for a school drop off and collect.

Manage driver standards:

· Ensure that 90% of trips are with the same driver team, consisting of a driver and passenger assistant (where required).

· Ensure each driver achieves at least an 80% safe driver rating on the

transport app over time.

· Ensure a minimum of 95% of contracted appointments are completed on time.

· All passenger assistance must be in place within the car before any passengers are collected.

· Introductions between passengers, carers, and drivers must occur prior to the contract starting, where stipulated by parents via the local authority.

· All contract drivers must have met requirements for branded magnetic plates, sweaters or T-shirts, and lanyards where required.

· Drivers and/or passenger assistants to communicate any issues preventing the completion of the journey by 7:00 AM for school runs and 2:00 PM for school collections.

· Any issues with social care appointments to be communicated by drivers no later than 1 hour before scheduled pick up.

· Inform all parents, carers and schools as soon as information provided by drivers.

· Offer a solution promptly in any situation where a driver is unable to collect their passenger as agreed, even if it results in the passenger arriving late.

· Manage complaints and incidents on the same day they occur, whether from passengers, carers, teachers, or driving teams.

· Email the details of complaints by the end of the following business day to the contract owner.

· Report incidents caused by passengers resulting in damage or accidents that require valeting the car - within two hours of the incident to the business owner.

Our Responsibilities:

· Provide training in all aspects of the role including how to operate the transport app.

· Provide support on an ongoing basis where a contract is not operating as expected say, the driver and passenger assistant cannot manage the child’s behaviours.

· Provide access to online training for drivers and passenger assistants on safeguarding, SEND guidance etc.

· Settle weekly payments with driving teams once a reconciliation has been completed. This will take place on the first working day of the following week.

· Arrange payment of any damage (or cleaning) to vehicles following production of reasonable invoices.

· Provide reasonable notice of new jobs having been bid for (same day)

Qualifications Required:
- Valid Private Hire Driver's license
- Excellent communication skills, both verbal and written
- Strong attention to detail and ability to follow instructions accurately

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Part-time, Fixed term contract
Contract length: 12 months

Salary: £30.00-£40.00 per hour

Expected hours: 10 – 15 per week

Schedule:

• Monday to Friday

Supplemental pay types:

• Signing bonus

Experience:

• Private Hire Driving: 2 years (required)

Work Location: In person

Application deadline: 08/03/2024
Reference ID: Private Hire Drivers
Expected start date: 01/04/2024