Address
Form of work
Salary? Exciting Opportunity Alert! ?
Are you a customer service enthusiast looking for a new challenge? We have the perfect role for you! Our client, a leading carpet and upholstery cleaning organisation in London, is expanding their team and is now seeking a passionate Administrator to join them in their Biggin Hill office. ?
Job Title:Senior Administrator
? Location: Biggin Hill
? Working Hours: Monday to Friday - 9am to 6pm and one Saturday a month
Salary: £25,000 to £27,000 per year
In this dynamic role, you will have the opportunity to showcase your excellent communication skills while providing outstanding customer service to our valued clients.
Key Responsibilities:
- Answering high volume inbound calls and assisting customers with specific enquiries and job bookings.
- Updating worksheets with changes and statuses of each customer job.
- Liaising with technicians to book follow-on jobs for customers.
- Always providing a high level of personalised customer service.
- All other reasonable duties as and when required.
? What's In It For You? ?
? Competitive salary between £25,000 and £27,000 per year.
? Available bonus opportunities
? Free parking
? Generous annual leave to ensure a healthy work-life balance
? Relaxed dress code to keep you comfortable throughout the day
Essential Requirements:
- Excellent communication skills that'll make our customers feel heard and valued.
- Previous customer service experience within a call centre or contact centre setting / Recruitment / Sales
- Professionalism and tactfulness in dealing with customers while maintaining strict confidentiality.
- Good working knowledge of Microsoft Office applications.
- Ability to multitask and work autonomously in a fast-paced environment.
- Two excellent work-related references to prove your competence.
If you're ready to join a friendly, highly professional team that values your skills and expertise, then don't miss this opportunity! Apply now to become our client's newest Booking Coordinator!
Please note that while we appreciate all applications, only successful candidates will be contacted within 10 working days of submission due to the high volume of applicants. Thank you for your understanding.
? Apply today and kickstart your career in customer service! ?
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
