Senior Business Analyst, Business Improvement Team

At Swindon Borough Council we have a clear vision of what we want the future to look like. We are ranked in the top 10 most highly innovative areas in the UK and are seeking to reflect this level of innovation in the way we approach the future. We believe that by maximising our use of research, evaluation, analysis, consultation and intelligence and using this to define strategically driven initiatives and programmes of work, we can build a better, fairer and greener Swindon for our communities.

You will form part of a data and technology-led community providing improvement initiatives across all areas of Swindon Borough Council. You will help solve real business problems, improve customer experience and drive efficiency; it’s an exciting time to join as the council starts its journey to develop and embed its new Swindon Plan and council-wide transformation plan. You’ll have an opportunity to make your mark in a challenging but supportive environment that encourages innovation, where you will be empowered to draw on your ideas and approaches to directly influence the reimagination of service delivery and directly bring benefit to the communities we serve.

We recognise that our people are key to us achieving our vision and we now have an exciting opportunity for you to join us. So, if you’re an experienced Business Analyst and passionate changemaker who thrives in a wide-ranging environment and have a proven track record of delivering results, we want to hear from you!

Your next role

As a highly motivated Senior Business Analyst you’ll be ready to lead a dynamic team and play a pivotal role in transforming the way we work, using your expertise in systems thinking and change management, along with experience of lean, agile, you’ll identify challenges and areas for improvement that align to our vision, strategies and objectives and implement effective solutions; embedding the skills, processes, approaches and behaviours that will enable a culture of continuous improvement to thrive and deliver sustainable benefits.

You’ll have a good understanding of strategic arenas and leading on large or complex projects.

At this role level, you will also:

• Have functional and people management responsibilities.
• Mentor others, develop best practice and implement relevant community of practice activities.
• Manage stakeholder relationships.

You will form part of a data and technology-led community providing improvement initiatives across all areas of Swindon Borough Council. You will help solve real business problems, improve customer experience and drive efficiency; it’s an exciting time to join as the council starts its journey to develop and embed its new Swindon Plan and council-wide transformation plan. You’ll have an opportunity to make your mark in a challenging but supportive environment that encourages innovation, where you will be empowered to draw on your ideas and approaches to directly influence the reimagination of service delivery and directly bring benefit to the communities we serve.

Candidates must have the right to live and work in the UK and be fluent in the English language (as a requirement of Part 7 of the Immigration Act - for the effective performance of a customer-facing role).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.

If you feel your experience and ambition matches this exciting role, then we would like to hear from you.

Please see our Vision and Values page for more details.

Your next steps

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

Read the role profile and select the Apply button

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

For further information about the role please contact Sarah Peña, Head of Emerging Technology, Business Improvement & Web on spena@swindon.gov.uk

Please note: we reserve the right to close applications early.

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk