Senior Business Engagement Manager

About Us
Swim England is striving to create a happier, healthier and more successful nation through swimming and aquatic activity. We strive to inspire everyone to enjoy the water in the way that suits them. As the recognised national governing body for swimming, artistic swimming, diving and water polo in England, we help people learn how to swim, enjoy the water safely, and compete in all our sports.
Swim England is an incorporated company with charitable status. Our subsidiary businesses are wholly owned companies which are commercial – profits are passed up to Swim England for investment into our charitable aims.
The Institute of Swimming work in conjunction with Swim England as a subsidiary, and exist for the good of the sport; developing the best aquatic professionals is our priority. We are the largest provider of Swim England qualifications and aquatics courses and we train over 60 per cent of all swimming teachers in the UK.
Find out more about what it’s like to work with us and the Swim England family here and download a summary of our employee benefits here.
About The Role
We are seeking an experienced Senior Account Manager / Customer Relationship Manager to join our team on a permanent full time basis working 35 hours per week. Where possible flexible working or job share requests will be considered.
This is an exciting opportunity working within our busy Business Engagement department, which supports the leisure sector with their aquatic needs.
Reporting to the Head of Business Engagement, the purpose of the Senior Business Engagement Manager is to lead and manage the Business Engagement Managers to deliver against team and individual KPIs and ensure a high performing, high functioning team culture, take oversight of all team projects and relationships while building and maintaining key relationships pesonally, and collaborates on all team strategies and plans day to day delivery and work programmes.
To find out more about the role, download the full Job Description and Person Specification document.
About You
In order to be shortlisted for the next stage in the process you must demonstrate within your application how you meet the following essential criteria:
An ability to lead a team, drive productivity and the successful achievement of KPI’s.
Extensive knowledge of the leisure sector, workforce development and recruitment in the leisure sector as well as sport development.
Strong report writing skills and an ability to report using robust data and insight.
Excellent organisation and project management skills
Experience of liaising with partner organisations and providing solutions to their problems with an innovative approach.
Desirable
Previous experience working operationally in the leisure sector would also be advantageous.
So if you feel you have the suitable skills and attributes for this position then we would like to hear from you.
Please be advised that we cannot offer visa sponsorship and that you must have right to work in the UK to apply or be considered for this role. If you are a non UK/EU National, you must have an appropriate working Visa to undertake employment. You must also be working within the UK to apply or be considered for this role, due to the public liability insurance Swim England holds.
Swim England is committed to inclusion and embracing the spirit of all equalities legislation. As a Disability Confident Employer, we actively encourage applications from disabled people. We recognise that the diversity of our workforce is not reflective of today’s society and we are currently operating a pilot scheme whereby applicants from ethnically diverse backgrounds can opt into our guaranteed interview scheme. Candidates that have opted into the scheme will be guaranteed an interview provided that they have demonstrated, within their application, that they meet the essential criteria for the role. When completing the application, applicants from ethnically diverse backgrounds are encouraged to ‘Opt In’ to the scheme, by ticking the box.
Where possible, Swim England will always make reasonable adjustments for accessibility to anyone who requires it. If you would like any of the documentation in a different format or would like to apply in a different way please get in touch via careers@swimming.org. All appointments will be made on merit, following a fair and transparent process, in line with the Equality Act 2010. However, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Swim England is also committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment.
For an informal discussion about the role, please make contact via careers@swimming.org and we will put you in contact with the relevant Hiring Manager.
Please be aware that we use parsing software to extract key information fromyour CV, which you are able to review and edit within the applicationform. It is advisable to provide a simple text CV (i.e. no tables,images of text etc) to aid the transfer of information. Please review the information in your application form prior to submitting.
Interviews to take place in person on Wednesday 21st February 2024 at our SportPark office in Loughborough.
No Agencies Please

Proud member of the Disability Confident employer scheme