Senior Care Worker Internal

We are thrilled to announce a new and exciting opportunity at Dorothy House! We are now recruiting internally for newly created Band 4 Senior Care Workers. This pivotal role will see you lead and support our incredible and dedicated Band 3 Hospice at Home carers. If you are passionate about providing exceptional care and eager to take on a new and exciting position, we invite you to apply and be a part of shaping the future of our Hospice at Home service.

- Please note that this is an internal position only, and is only available to current Dorothy House staff members and volunteers -

SENIOR CARE WORKER | Band 4 £25,147 - £27,596 per annum

Based both at Winsley, and out in our community. You will line manage and support an allocated group of Hospice at Home Carers, including day-to-day coordination, performance reviews, and addressing concerns or complaints from patients, families, or professionals.

The role will include:

• Providing support for Carers during their shifts via telephone or in person, ensuring they have the resources and guidance needed to perform their duties effectively.
• Conducting face-to-face assessments of patients, including care planning and risk assessments, ensuring accurate documentation and patient-centered care.
• Collaborating with the Deputy Hospice at Home Manager to monitor and review cases, carrying out quality assurance audits to maintain high standards of care.
• Performing care visits when necessary to support safe service delivery and avoid unmet needs, adjusting care plans based on ongoing assessments and patient needs.
• Communicating regularly with Nurse Specialists and the wider Multi-Disciplinary Team to ensure timely and optimal care for patients and families, processing referrals and maintaining accurate records.
• Participating in the planning and provision of educational programs for the Hospice at Home Care Team, supporting the training and competency development of new and existing staff.
• Engaging in professional development, attending supervision sessions, participating in performance reviews, and adhering to Dorothy House policies and procedures to ensure high-quality care and continuous improvement.
• Ensuring effective communication and collaboration with internal and external colleagues, maintaining clear channels of two-way communication with the multidisciplinary team, managers, staff, and external agencies to provide comprehensive and coordinated care.

See our full detailed Job Description for more information.

HOURS OF WORK

Both full and part time positions with various day shifts available within Monday - Sunday.

ABOUT YOU

Please note that only existing Dorothy House employees / volunteers are eligible to apply for this role.

Essential requirements:

• Level 3 NVQ in Health and Social Care / relevant experience
• Experience of working in a Community Social Care service
• Effective and sensitive telephone skills to communicate with a variety of health and social care partners.
• Can demonstrate that they show empathy and present a calm, courteous and compassionate manner.
• Able to demonstrate a flexible approach to hours and working patterns
• Able to deal with and record, analyse and interpret complex and sensitive information.
• Able to demonstrate sound judgment in difficult/ emotional situations
• Current UK driving licence with access to a vehicle*

*Due to traveling around our community, visiting patients. Potentially outside of core public transport hours.

Desirable requirements:

• Experience of working in Palliative Care
• Experience of working with patient databases
• Experience of mentoring/coaching/supervision
• Experience of assessment and care planning
• Experience of working in a Multi-Disciplinary Team

NEXT STEPS

If this sounds like your ideal job, then we'd love to see your application.

- Please note that this is an internal position only, and is only available to current Dorothy House staff members and volunteers -

Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.