Senior Case Adviser

Based in Trowbridge. Hybrid working. 2-3 days per week in the office to be discussed at interview.

The HR case management teams are responsible for providing professional HR advice and expertise to managers and schools to resolve employee relations issues using a proactive approach, interpreting employment law and internal policies, procedures and guidance to the best advantage of the council and/or school, with the aim of reducing timescales for the decision making of case resolution.

Essential • CIPD Level 5 intermediate certificate in Human Resources and / or working towards CIPD Level 7 advanced diploma in Human Resources. • Extensive experience dealing with a diverse workforce, or able to demonstrate the skills and experience required to perform at this level • Detailed knowledge of employment law • Knowledge of local government employment practices • Experience of working in a unionised environment • Good communication skills • Well developed organisational skills • Ability to influence and persuade • Ability to build and maintain key working relationships • Ability to work at pace and in a pressurised environment • Sound IT Skills