Address About the team:
Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme. What you will be doing:
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
The creative team consists of graphics designers, copywriters, campaign managers and motion designers. The team sit within the wider marketing team, working across all the group brands to make business and customers needs.
About Us: The OSB Group is a FTSE 250 specialist mortgage lender, primarily focused on carefully selected segments of the mortgage market.
Our specialist lending is supported by our Kent Reliance and Charter Savings Bank retail savings franchises. Diversification of funding is provided by sophisticated securitisation platforms. OSB’s unique cost-efficient operating model is supported by our wholly-owned subsidiary OSBIndia.
Alongside passion for our products and customers, we're passionate about our people and want to continue building a collaborative and engaging environment. Being dedicated to Diversity, Equity and Inclusion, we encourage differences and recognise that individuals from diverse backgrounds and experiences can bring valuable insights and enhance the way we work. This is supported by our Diversity, Community and Environment Employee Engagement Networks and our commitment to the Women in Finance Charter and Women in Leadership Programme.
You will have the opportunity to to plan, create, edit, and manage content to inform, attract, retain, and educate our customers both in the lending and savings markets as well as OSB colleagues across the business.
In this varied and interesting role,you will work across both traditional and digital channels including customer correspondence, email marketing, social media marketing and advertising alongside creating content strategies across the groups brands.
Your responsibilities will include…
- Creating communications and copies that puts our customers (b2b/b2c) at the heart of what you do, and champion what they’re looking for both now and in the future.
- Advising on multi-channel customer journey content flow for different segments. Be it for CRM, advertising campaigns, social media to ensuring the right information at the right time in the journey.
- Working within a creative team, collaborating effectively with designers, motion designers and campaign managers.
- Proactively reviewing and implementing consistency of tone of voice for all correspondence across all our brands.
- Working to create engaging advertising campaigns targeted at B2C and B2B customers.
- Producing copy for non-discretionary business critical communication, including, but not limited to letters, internal business updates, client emails, application forms and T&C’s.
- Leveraging market data i.e. facts and figures to develop themes and topics for content and building out an editorial calendar which is relevant to our different brands.
We offer a base salary dependent on experience of between £36,000-£42,000 and a competitive benefits package including:
- Discretionary annual bonus opportunity of up to 15%
- 28 days annual leave plus bank holidays
- Contributory pension (8% employer 5% employee)
- Life Assurance (4x salary) plus Group Income Protection
- Access to Private Medical Insurance and Medical Cash Plan
- Maternity & Adoption Leave – Occupational Maternity/Adoption Pay provided at 100% of salary for the first 26 weeks.
- Paternity Leave – 8 weeks of paid leave to be taken within 12 months of birth or adoption.
- Additional benefits such as Hybrid working, Cycle Purchase scheme, Technology Purchase scheme, Season Ticket Loan, Holiday purchase / sell schemes, Employee Perk Portals, Payroll giving and Save as you Earn scheme
We are looking for talented individuals who have the experience and knowledge set out below:
- Previous creative copywriting experience in a commercial environment across all marketing channels is essential.
- Detailed knowledge of a range of idea generation techniques is essential.
- Advanced skills in respect of working to tight deadlines are essential.
- Previous experience working within the financial services industry is advantageous.
We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves.
What to do next: If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply.
Alternatively, if you wish to have an informal and confidential chat please get in touch. Contact details can be found on our careers page.
If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you!
OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.
As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don’t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.
Whilst we are an organisation that values face-to-face interaction to build and nourish our culture, we also acknowledge that people are not just productive in an office and tied to the 9 to 5. Flexible-working opportunities are important for establishing a healthy work-life balance so if you see a role of interest we are happy to be asked about flexibility and explore together if we can make it work.
All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.
