Senior Customer Relations Advisor

Senior Customer Relations Advisor

Location: Bristol

Salary: Up to£28,000 - DOE + Fantastic Benefits Package

The Company:

We are working with a leading legal expenses provider in the Bristol area who have a number of exciting opportunities available in their complaints team.

This company have shown consistent growth and look to advance their staff through both qualifications and career advancement opportunities.

The Role:

Working alongside the claims team, your responsibilities will include responding to customer complaints, liaise with all parties connected to the complaint and in accordance with the Company’s FCA commitments and ethos of customer service.

You will maintain and review relevant statistics and information to identify areas for improvement and training needs for the wider Claims team.

The Required Skills:

Claims Handling experience from a legal or insurance background is Essential

Understanding of FCA regulated environment

Insurance experienced is preferable but not essential

LEI experience is preferable but not essential

2 Years worth of relevant experience

You will need a good eye for detail and be able to work in a fast-paced working environment

Job Synonyms:

ATE Claims Handler, LEI Claims Handler, Case Technician, PI Claims Handler, RTA Claims Handler, Personal Injury Claims Handler, Clinical Negligence Claims Handler, Legal Expenses Claims Handler, Claims Technician, Claims Adviser, Claims Advisor, Claims Administrator, Claims Handler, Case Handler, Incident Manager, Paralegal,

Referral Fee:

Not right for you but you know someone who maybe suitable? Please get in touch to enquire and hopefully secure yourself a referral fee for a successful recommendation.