Senior Data Product Manager - Trips - 9 Month Ftc - Hybrid

Job Description

We began by taking hotel bookings online over 20 years ago and we've been shaping the travel industry ever since. Today, we're building a platform that connects all parts of the trip – from accommodation to transport, flights, tickets, tours and much more!

From our hubs in Manchester, London, Amsterdam our Trips Business Unit helps people get where they want to go, anywhere in the world. Whether customers want the freedom of a car, the convenience of a flight, the ease of a taxi or the economy of public transport, we make it all possible.

Our team is passionate about helping people travel. They see challenges as opportunities. And they’re always ready for change. 

Booking.com core values:

• Think customer first
• Succeed together
• Own It
• Learn Forever
• Do the Right Thing

Team Overview:

The Trips Data team at Booking.com looks after data for "everything but the stay" at Booking.com, enabling teams across the organisation to understand and manage our business performance and improve the experience of our customers through the data we manage and serve.  This includes data platforms, data governance, data quality, data warehousing, data enablement, enrichment and machine learning functionality.  The team is on an exciting journey to modernise our data estate and grow verticals and you’ll be joining the data team managing data enablement capabilities for the all of the Trips product verticals.  

Role Overview:

This role is a 9-month contract to cover parental leave. The role can be based in London or Manchester and with our flexible, hybrid approach this will mean 2 days per week in the office. There may also be a requirement to travel to London, Manchester, Amsterdam or Bangalore. Due to the temporary contract, we are unable to provide visa sponsorship, so candidates will need to be eligible to live and work in the UK, and already be within commuting distance of either London or Manchester. 

The successful candidate will be responsible for delivering data solutions by gathering requirements and understanding user needs, finding opportunities to improve user experience, managing data transformation and ingestion and implementing data management best practices. You will be responsible for planning, resourcing, and delivering the roadmap for future Data Products and services for your area.

We are looking for someone passionate about driving benefit through provision of reliable, accurate and compliant data solutions to data consumers to enable insight and data driven decision making and in meeting partner contractual and external regulatory data requirements. Who can support a team in creating great Data Products that enhance and harmonise our understanding of Trips customers and their needs across the business. 

This is primarily an individual contributor role.  As part of a tech company with data capabilities growing quickly, great talent can expect extensive opportunities for progression and development.  

Key Job Responsibilities and Duties: 

• Be responsible for the end-to-end delivery of Data Products.  Design, develop and implement Data Products based on user needs and the company's product strategy and objectives.
• Develop a deep understanding of the current and future customer needs across all areas of the business.
• Work with the key stakeholders to lead the data modernisation for your product portfolio.
• Prioritise and communicate initiatives with key partners on a regular basis to ensure that all projects and existing functionality are moving towards our defined OKRs.
• Work with data engineers, governance, architects, product teams and operations to design and deliver resilient, compliant, high quality Data Products and services.
• Collect and understand the business data requirements for products and services by translating them into well defined epics, user stories and acceptance criteria.
• Manage Scrum, the release backlog and work with delivery teams to keep it up to date and efficient.
• Gather, analyse, and report on data usage, quality, data flows to benchmark and measure the performance of the Data Products.  Striving to continuously improve end user data consumption experience.
• Actively participate in, and contribute to, the product networks and the craft community.

Role Qualifications and Requirements: 

• Have deep technical ability, experience with data requirements and delivering solutions in an ecommerce field.
• Have a proven track record of delivering successful Data Products for user consumption.
• Have great organisational skills, able to manage and deliver complex products and projects simultaneously and are able to  flex when plans change.
• Rich experience of improving data workflows, components and data models - working closely with engineers and architects to design and deliver scalable data solutions.
• Good communication skills - be able to communicate with the business at all levels and across disciplines - data specific, technical and non-technical.   Being able to write clear and concise product goals, requirements, status updates and product results.
• Strong stakeholder management, collaboration and influencing skills - able to bring diverse partners (cross - functional) together to agree and move forward with an approach or plan.
• Proficient in working within an Agile product-based organisation with good organisational and project management skills (leading and executing).
• Be highly analytical and methodical in your approach to problem solving, with a track record in developing methodologies to measure the delivery of Data Products that drive better decisions and understanding.
• Comfortable querying data and performing analysis independently when required.
• Have a clear sense of ownership and deliver and maintain the highest quality across the solutions you produce.

Desirable Skills: 

• Good understanding of data management principles and best practice.
• Experience in Kafka, Hadoop, AWS, SQL, Power BI, Snowflake, machine learning platforms and services.
• Understanding the use of monitoring and analytical tools to improve performance 
• Understanding of e-commerce and travel business models.

Wellbeing & Inclusion at Booking.com:

Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to discuss any requirements. 

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Benefits and Perks:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer—all the messy, beautiful, and joyful bits—on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great brand-new office to in the heart of Manchester
• Flexible hybrid ways of working
• Free breakfast and lunch 
• 25 days paid holiday plus bank holidays (rising to 28 days after 3 years of service)
• Health & well-being benefits such as mental health support, cycle to work schemes, access to health insurance, etc
• Employer contribution pension 
• Industry leading parental leave and adoption leave 
• Great discounts on accommodation, car rentals and other group benefits 
• An exciting and dynamic place to work 

We want our colleagues to have a work life balance that works both for them and the business. Flexibility around a 37.5 hour week.

We are also open to considering other flexible working arrangements. Our Talent Specialists will discuss this with you if your application is progressed.

Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.