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Salary As a Senior Digital Project Manager your role will encompass full client management with a diverse client base. You will be working with the Media teams in delivering projects and campaigns to clients. Your key tasks will include:
Key Tasks
- Managing a number of digital marketing projects simultaneously – client budgets north of £20k per month
- Ensuring a smooth relationship and sharp delivery for our clients by:
- Working closely with the media team to ensure they are working on agreed tasks at the right time and for the time allocated – and that we are achieving client success
- Encouraging strong delivery through teamwork
- Facilitating cross-channel management – ensuring all channels ‘work together’
- Writing and sending performance reports to each client and reporting back on KPI’s
- Arranging and attending client management meetings and calls
- Creating performance review presentations for client meetings
- Monitoring client payments and contracts
- Carrying out research projects requested by clients and consistently adding value
- Identifying opportunities for client campaign and business growth
- Supporting the New Business team in their role by:
- Attending sales meetings
- Creating detailed, bespoke proposals
- Sending out paperwork
- Ensure a smooth onboard of new clients
- Upholding the business systems and processes in place
Your progression at Climb Online is in your hands and you will progress if you are willing to. There are endless progressive roles within the business if you are willing to work for them.
We Want You To Have
- 3+ years experience in project or account management in digital marketing. Agency experience preferable
- Knowledge on online marketing and an understanding of the complexities and processes involved in PPC, Social & SEO
- Experience in creating project scheduling and time management
- Experience in writing project documentation – scope of works, performance reports, etc
- A proven track record of proactively identifying business opportunities, managing performance, problem solving and improvement initiatives
- The ability to quickly differentiate most impactful tasks/projects
- Excellent oral and written communication skills
- Strong organisational skills and the ability to multi-task confidently
- The ability to innovate and challenge processes
- Strong client relationship building skills
- Strong commercial awareness
We Want To See
- Outstanding project management skills
- Someone who is solutions-focused: you welcome seeing challenges not problems
- Someone who is hungry for personal development, success and to learn new skills
- An excellent people person & a natural leader
- The ability to grow into a motivated energetic team
- A positive and proactive person
- The ability to work independently and towards your own objectives
- Passion for the digital industry and is always up to date with the trends, news and technology
- The ability to communicate a specialist subject clearly to clients at all levels
- The ability to learn quickly
- The ability to work under pressure, with high attention to detail
We are looking for a fun-loving, quick-learning, mastermind with a passion for making their clients succeed
