Senior Employee Relations Specialist

Job Title: Senior Employee Relations Specialist
Location: Hybrid working, home & occasional UK travel
Salary: Up to £47,000 per annum + B0nus!
Working Hours: 40 hours per week - Monday - Friday
Job Status: Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.
Now, this is where you fit in…
We’re looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. This is your opportunity to play a critical role in how we operate as a business. You’ll have the chance to build on your excellent customer service skills, pioneer new processes and drive BCA forward as part of one big collaborative team.
This role involves supporting multiple BCA business areas, coach, lead, motivate and develop our People Relation Specialist that provide high quality, specialist support to leaders and colleagues - ensuring this epitomises the BCA culture, meets all compliance requirements and enables the achievement of business objectives.
Your key responsibilities will be:
To provide specialist advice and solutions on all people relations matters to a range of managers and people across the business – ensuring this support epitomises the Marshall culture, values, meets compliance requirements and delivers business objective.
Partner business leaders and People teams to create and sustain positive Employee Relations programs and best practices
Support and coach senior leaders through performance management and other Employee Relations situations and provide guidance
Work closely with People Business Partners to establish and maintain ongoing strong relationships
To deliver training to senior leaders on various Employee Relations topics
To continually assess the People Relations data and proactively make changes to existing/introducing new policies, processes, tools and training as required to meet these
To support on the people policies and procedures ensuring they are end user friendly and to drive the focus on ensuring all business leaders and people are proactively educated and trained on them as required
To support the effective management of all tribunals claims and settlement agreements utilising our legal support team
Provide subject matter expertise related to employment legislation
Assist in driving communication and sharing of best practices across the people team to facilitate continuous improvement
Strengthen the capabilities of people managers by providing coaching and enablement on performance management, probation management, wellbeing and sickness absence and other key ER areas of focus
Act as a change-agent as the business continues to grow with a goal of providing a world class customer and employee experience.
To coach Senior Leaders throughout to improve their capability to independently manage their people and change situations better
Efficient and timely completion of all administration relating to people relations cases and organisation change situations, including managing all relevant correspondence for each case and the maintenance of up to date people files.
Drive continuous improvement in the effective provision of people relations support through suggesting improvements in ways of working, policies, processes and the education and upskilling of managers and people
Knowledge, Skills & Experience:
Essential
Experience in building, coaching, and developing teams
Strong, all round people relations experience covering conduct and capability (e.g. disciplinary, grievance, absence, family related leave, flexible working, performance, settlement agreements, tribunal claims) and all organisational change (i.e. redundancy and TUPE).
Strong listening and communication skills both verbally and in writing
Strong relationship building and good coaching skills
Experience of working in a fast paced commercial environment.
Good experience in building and sustaining effective relationships remotely at all levels
Proven knowledge of employment legislation and its application into people policies and processes
Good awareness and understanding of people wellbeing and initiatives to support this
Team player with good interpersonal skills and customer focused
Assertive, resilient and comfortable working alone.
Proven organisational, time management and efficient administration skills
Strong service ethic and customer focus
Ability to prioritise work effectively and manage multiple priorities
Tech and digitally “savvy”
Desirable
CIPD qualified or equivalent qualification
Experience of working in people relations roles in a variety of sectors and organisations
Experience of providing people relations advice, guidance and support remotely in a multi-site environment
Experience of writing people policies and processes
Experience in designing and delivering wellbeing initiatives
Coaching qualification or previous experience
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Company Pension Scheme
Private Medical Insurance (role dependent)
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
And so much more…
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.