Senior Energy & Sustainability Advisor

We are looking for an energetic, knowledgeable, friendly, flexible person to lead the Energy Team based in Wrexham. You will lead delivery on a wide variety of energy and carbon reduction programmes and activities with communities, businesses and individuals across North Wales, coordinating and engaging with more vulnerable groups within communities, including older people, people with disabilities and households experiencing fuel poverty.

You will also be required to lead the work to achieve the renewal of the Green Dragon standard and lead the organisations development and delivery of our Carbon Reduction Plan, and will lead a small domestic energy advice team in Wrexham.

Main Duties & Responsibilities

• Plan and lead-deliver a wide variety of energy and carbon reduction projects and activities with communities, businesses, and individuals across North Wales.
• Plan and support the Energy Advice Team to deliver our service in line with all funder and contract requirements, ensuring quality of support, time management and report requirements are all completed in appropriate time aligned with all requirements.
• Manage and monitor the Energy Advice Team through performance monitoring and monthly review.
• Using a standard Groundwork Federation GHG Inventory Tool for emission reporting develop, deliver and monitor our annual carbon reduction plan, working with business managers to ensure data is recoded correctly and improvements to our carbon footprint are made.
• Facilitate the renewal of the Green Dragon accreditation, implementing and managing our internal environment systems and processes up to a level 3 standard.
• Arrange and carry out home visits to support residents in reducing their carbon emissions and to save money by lowering the level of consumption and cost of energy.
• Advocate and liaise for householders with energy companies and gas and electric network providers to ensure customers receive the best possible deal for their requirements.
• Work with referral partners to identify vulnerable households, and evidence eligibility to provide support with energy advice and administer emergency fuel vouchers.
• Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives; record actions and highlight the importance of keeping warm to the health and wellbeing of residents.
• Assist residents to access other relevant and complementary services and agencies, liaising with other agencies to assist residents to access funding and support to deliver larger energy efficiency measures.
• Liaise with residents on a day-to-day basis in a professional and friendly manner and build good working relationships with them either face to face or through the provision of telephone advice.
• Oversee the booking and scheduling of visits and respond to referrals from funders in a timely manner.
• Oversee the ordering of stock, ensuring stock levels are maintained and stock is monitored closely.
• Undertake monitoring information and reporting requirements as required by the Trust and funders, ensuring all the funders’ requirements are delivered on time, within budget and to agreed quality standards.
• Run events or energy surgeries to raise awareness of projects in local communities.
• Deliver outreach activities to generate referrals, e.g. door-knocking, events, road shows, etc.
• Work flexibly as part of the Energy Advice Team and across other teams, including occasional weekend working.
• Contribute to the business development of the Energy Business Area by identifying needs within the sector and collecting evaluation evidence and factual data that back up any development of new bids and tenders.
• Represent the Trust professionally to internal and external contacts, assisting with the promotion of projects and the broader activities of the Trust.