Company

StonegateSee more

addressAddressSolihull, West Midlands
type Form of workFull Time
salary Salary38500.00 - 38500.00 GBP Annual
CategoryCustomer Service

Job description

We are recruiting for a Senior ER Advisor to support our HR Operations Team. You will be providing expert guidance on a wide range of employee relations matters to Operators including performance management, disciplinary actions, grievances and conflict resolution.

You will work very closesly with our HR Business Partners by providing a full HR/ER Administrative support whilst assisting ER Advisors on more complex ER issues.

Key Responsibilities & Duties

  1. ?Provide an efficient first line phone support service to the business, acting as point of contact for all HR/ER advice, using own initiative to resolve issues, escalating to the Head of ER as and when required.
  2. Monitor and respond to all ER queries in the ER Support Inbox using own initiative to resolve, escalating to the Head of ER as and when required.
  3. Accurately recording and reporting on issues that are raised.
  4. Assist with management of long term sickness within the business by referring employees to occupational health in line with the absence management policy.
  5. Provide administrative support to HRBPs in organising meetings, sending invites, arranging hearings, preparing packs.
  6. Take notes at investigation, disciplinary and grievance meetings as required.
  7. Assisting in ER Training.
  8. Provide support to the Head of ER on employment tribunal preparation & cover in the absence of the Head of ER

We are looking for somebody who has experience of Employee Relations, is approachable and organised and has a natural curiousty with the ability to get to the core of the issue. This role is remote with an element of travel therefore flexibility to travel across the UK will be required.

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What's in it for you?

  • 25 days annual leave
  • Annual Leave Purchase Scheme
  • Pension
  • Vitality Healthcare
  • Opt in dental insurance programme
  • Annual bonus scheme
  • The Stonegate discount card offering discounts across our managed estate
  • Online benefits portal offering discounts across the High Street and other retailers

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at .

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .

Refer code: 3199523. Stonegate - The previous day - 2024-04-12 05:42

Stonegate

Solihull, West Midlands

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