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Salary Based: Greenford, moving to our newly built state-of-the-art facility in Maidenhead Dec 2023 / Jan 2024
The Senior ERP/DBA IFS Software Engineer helps with the overall responsibility of the day-to-day provision, management, and support of IFS Apps 9/10, ensuring all staff have adequate provision to meet their needs, maintaining excellent service levels through effective prioritisation and organisation.
This will include running daily routine procedures, resolving functional and/or technical issues and assist in the development of current processes to improve standards and reduce costs.
As a member of the IT Team, the Senior ERP/DBA IFS Software Engineer will report to and work closely with the IT Service Delivery Manager in aligning site priorities for implementation of the global IT strategy, advising on local requirements, compliance, or regulatory requirements along with any local challenges as identified.
This will include running daily routine procedures, resolving functional and/or technical issues and assist in the development of current processes to improve standards and reduce costs.
As a member of the IT Team, the Senior ERP/DBA IFS Software Engineer will report to and work closely with the IT Service Delivery Manager in aligning site priorities for implementation of the global IT strategy, advising on local requirements, compliance, or regulatory requirements along with any local challenges as identified.
Security Clearance:
Candidates must be eligible to obtain the relevant security clearance required for the role, due to the nature of the programmes we deliver for our customers. SC/DV.
Responsibilities:
- Scope, design, upgrade and implement new customisations in IFS ERP requested by internal stakeholders.
- Maintain and develop existing ERP customisations including integrated 3rd party systems.
- Provide documentation, technical support, and ad-hoc training to users for internally developed customisations.
- Work with system users to define report requirements; deliver reports using most appropriate technology.
- Analytical and Change Control methodologies.
- Provide consistently high quality and professional customer service to the Ultra Business in all areas of IT.
- Monitoring and updating the IT service desk system; prioritizing and following-up calls and ensuring that users are supported in a timely and effective manner.
- Supporting other team members to resolve issues and training junior staff.
- Troubleshooting: diagnosing and testing issues raised concerning all hardware and software and escalating calls to appropriate individuals.
- Produce and maintain concise documentation on systems and procedures for the benefit of the IT team.
- Administer and maintain end-user accounts, permissions, and access rights.
- Provide technical and functional support on standard applications and software and support for all products/ equipment on the current approved list.
Essential Working Knowledge Required:
Strong Oracle PL/SQL development skills
- IFS Apps 9/10 - IFS Data Migration, IFS Connect, Custom Menus, Custom Fields, and Custom Events.
- Experience in IFS ERP system implementation, development.
- Experience of ERP system integration.
- IFS Lobby development.
- Experience with Crystal software.
- Technical Troubleshooting.
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Here at Ultra I&C we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers.
We therefore do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at careers@ultra-ic.com
