Company

Hilton Hotels & ResortsSee more

addressAddressEngland
CategoryHospitality

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - At Hilton Newcastle we grow as “one”, with the feeling of learning something new every day, genuinely helping and supporting one another. We are exceptionally proud of what we do here, from delivering the highest level of service to our guests, to giving a sense of stability and leadership to our colleagues, providing the best experience than any other hotels in the north east.

A WORLD OF REWARDS

  • Free and healthymeals when on duty

  • Grow your Career

  • Personal Development programmes designed to support you at every step of your career

  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

  • High street discounts: with Perks at Work

  • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)

  • Discounted dental and health cover

  • Free Parking (depending on availability)

  • Discounted Taxi when public transports are not available

  • Modern and inclusive Team Member’s areas

 

What will I be doing?

As a Senior  Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Senior Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved.

  • Supervise Food and Beverage Outlet operations

  • Communicate and delegate tasks to the team

  • Ensure compliance of brand standards

  • Manage guest queries in a timely and efficient manner

  • Represent needs of the team

  • Assist Food and Beverage management with achieving financial targets

  • Assist Food and Beverage management with training and development of team members

  • Assist with annual and mid-year appraisals with team members under your responsibility

  • Comply with hotel security, fire regulations and all health and safety legislation

  • Be environmentally aware

  • Assist other departments wherever necessary and maintain good working relationships

 

What are we looking for?

  • Previous Food and Beverage experience

  • Committed to delivering high levels of customer service

  • Positive attitude

  • Good communication skills

  • Flexibility to respond to a range of different work situations

  • Ability to work on your own or in teams

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

 

Refer code: 2871235. Hilton Hotels & Resorts - The previous day - 2024-02-26 01:32

Hilton Hotels & Resorts

England

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