Senior Individual Giving & Digital Officer

Prospectus are excited to be working exclusively with UK for UNHCR to help them recruit for a Senior Officer, Digital Marketing (email) to join their team. UK for UNHCR is the UN Refugee Agency’s national partner for the United Kingdom. They help refugees by advocating for their protection and raising funds that help UNHCR deliver humanitarian relief to displaced families across the globe. They are apolitical and believe that every person fleeing conflict and persecution has the right to seek protection, regardless of their race, religion, nationality, political affiliation, or social group. Thanks to their UK supporters, UNHCR teams can deliver humanitarian relief to families left with no one else to turn to. From rushing life-saving aid to civilians fleeing the frontlines of conflict, to ongoing care, such as education and healthcare, for families whose lives may remain in limbo for years.

This role is offered on a full-time permanent basis paying a salary between £35,100 to £39,000 per annum with flexible hybrid working arrangements at their London office.

The post holder will lead on the development and delivery of UK for UNHCR’s fast paced and successful email marketing programme. The role reports to the Senior Manager, Digital Fundraising and manages the email list and all email and SMS activities across the organisation. The primary purpose is to raise funds and support from new and existing donors via email and SMS, using data and insights to raise seven figures per year and to connect with supporters by sending at least 1-2 tailored emails a week. The post holder will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, their digital agency and international fundraising teams.

They are looking for someone with a demonstrable experience writing and building email campaigns and journeys including the development and use of automation, segmentation and personalisation. They are looking for a candidate with excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. The ideal candidate will have knowledge of digital fundraising practices and experience working with Salesforce Marketing Cloud (or similar email marketing / marketing automation tools).

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. 

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.