Senior Information Adviser (Library Systems)

Library and Digital Support We are seeking to appoint a highly motivated, well-organized individual to the post of Senior Information Adviser (Library Systems), who will work under the direction of a Service Operations Manager and contribute to the delivery of a customer focused, cost effective and efficient library and digital support service. Based at the Charles Seale-Hayne Library (at our City Centre campus) you will provide a broad range of systems development, support, training and process improvements for the in-place and emerging Library Systems and associated services.  You will also play a key role in evaluating, configuring, implementing, and integrating software and technologies that align with our services. Duties and responsibilities include: Working closely with the Library Systems manager to configure, develop, maintain and support the Library Systems and associated software-based applications. Collecting, collating and presenting statistical based analysis of services and their use. Documenting processes and procedures for the Library Systems, adding to our knowledge base and ensuring that these are reviewed and updated regularly. Participating in stakeholder engagement and working closely with both internal service providers (and external suppliers) on system development, incidents, problems etc. Providing a resilient and reliable service. Providing specialist expertise and knowledge in the development and support of emerging and in-place Library Systems and technologies. Taking an active role in discussions, meetings, projects etc. Being motivated to carry out self-directed learning and investigations. Continuous professional development. You will need to have effective communication skills, experience of working both independently and as part of a team, sharing skills and knowledge to develop others and/or providing training.  You will have a high level of accuracy and attention to detail with good IT skills, a good working knowledge of the Microsoft Office Suite (in particular, Microsoft Excel), SQL and system administration.  Plus, a demonstrable enthusiasm and skillset regarding the interrogation, analysis and visualization of data, using a variety of applications e.g., SQL, Power BI, Oracle OBIEE. You may be asked to contribute to the delivery of services in other operational areas of the library as required.  You will be able to work both collaboratively and independently, prioritizing workloads and deadlines to meet demands. Shortlisting for interview will be based on how you evidence the knowledge, skills and experience marked as “essential” in the attached job description. For an informal discussion or further information, please email kevin.bentley@plymouth.ac.uk Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. Closing date: 12 Midnight, Sunday 18th February 2024 Interviews are likely to take place week commencing Monday 26th February 2024 and you will be notified if you have been shortlisted or not. This is a full-time, permanent position, working 37 hours a week. Flexible working options including job share will be considered. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. To apply, please click on the ‘Apply’ button above