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SalaryLocation: Flexible – Offices in Swindon, Fareham, Manchester, Birmingham, Glasgow and London
Closing date for applications: 12th April 2024
The opportunity:
Are you solution-focused, with the ability to bring people together to get the right results and outcomes for the business? Are you able to quickly establish superb relationships that enable you to influence key stakeholders and our suppliers? Do you enjoy challenging the norm and put the customer at the heart of everything that you do?
Here in Operations at Zurich, we are passionate about our people and our customers which is why we are growing our team significantly over the next year. As a result, we are looking for a Senior IT Project Managers to join us.
As a Senior PM with Zurich, you will have the opportunity to be involved in the most challenging, critical projects across our Life or General Insurance Businesses. For this role the focus will be on a strategic initiative to migrate multiple applications from our on-premise data centre to AWS cloud. As you progress in your journey at Zurich further opportunities will be tailored to your skills and experience, but also to challenge you to further develop both personally and professionally. You could be covering a range of topics from new product and platform launches to technology refreshes and delivering significant business or regulatory change; all whilst maintaining a healthy work/life balance. The role will be hybrid working, a balanced mix from home and one of our office buildings.
What will you be doing?
- You'll understand and interpret business objectives, goals and targets into tangible deliverables that are balanced and sustainable after the project ends.
- Collaborative by nature, you'll understand the need to work with other areas of the business with the customer at the heart of your focus. You'll be able to drive activity and understand the deliverables involved, as well as meet challenging timelines.
- Working together with internal and external suppliers, your goal will be to get the best value for change activity, you'll also be working with the project sponsor to produce the Business case and benefits plan.
- Be confident when it comes to change and able to deal with conflict and resolution, which often hinges on critical dependencies. You'll be responsible for the planning and delivery of projects, understanding how these align with the long-term plans of the business.
- You’ll be working with and managing heads of Business stakeholders from multiple functions
- You'll be adept at reading situations to figure out the best approach to meet business goals, including the adoption of any formal project methodology like Agile or Waterfall.
- You'll have a naturally consultative approach and will be able to provide leadership, advice, guidance, coaching and direction to project team members.
- You'll lead and share best practices and experiences with peer groups to maximise the effectiveness and efficiency of the department.
- Troubleshooting and resolution of any issues affecting the project will be key, followed by implementing remedial action and developing quality plans.
- You'll be used to working within a governance framework, providing appropriate controls and reporting on project progress, benefits and achievements in a timely and efficient manner.
- You'll support implementation and training activities including transfer into BAU operational
- You’ll reflect on lessons learnt and incorporate into subsequent deliveries to improve quality, delivery efficiency.
- You’ll foster a sense of belonging and ‘one’ team, motivate the team and ensure all team members have a clear view on delivery priority and ensures any change is notified in a controlled way.
- You’ll provide a clear articulation of activity scheduling and dependencies to inform delivery timelines and to ensure team have a clear and consistent view on timelines and priority.
- Responsible for managing multiple AWS cloud development, pattern and task implementation (schedule, quality, cost, risk) across the life cycle of the Projects.
- This includes managing the work of business analysts, architects, engineers and vendors.
- Develop detailed migration project plans, proposals and reports.
- Ensures quality assurance of AWS project deliverables.
What are we looking for?
Essential:
- Delivery of IT and business change projects is essential, alongside the proven capability of managing multiple senior stakeholders.
- Experience in migrating applications, at scale, from on premise data centres to AWS cloud
- Management of all stages of the delivery lifecycle, from initiation to post-production support
- An understanding of IT and digital technology combined with a high degree of financial & commercial awareness.
- Delivery of complex projects with annual budgets over £1m.
- Experience in managing or delivering through multiple third-party suppliers including both large incumbent suppliers and smaller niche vendors.
- Experience in proactively managing projects using detailed MS project plans with proven experience in delivering projects using a variety of delivery methodologies, e.g. Waterfall and Scrum.
- Must be able to / comfortable working with ambiguity, as we’re on a new journey where the path isn’t always clearly defined.
- Have a continuous improvement mindset.
Desirable:
- Project Management qualifications (e.g. Prince 2 or PMI)
- A background in Financial Services
- Experience of managing IT application migration projects
- Experience of managing Azure Cloud application migration and infrastructure projects
- Knowledge of infrastructure related basic concepts e.g. (not limited to) Firewalls, DNS, Active Directory, Service Accounts.
- Experience in setting up an in house cloud support capability
- AWS Certification – AWS Cloud Practitioner
- ITIL/ITSM Certification
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid
