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SalarySenior IT Support Analyst
Law Firm - Birmingham
Are you a Senior Service Desk or IT Support Analyst looking for a new challenge?
Have you got experience of working for a law firm or similar professional services?
In this exciting Senior IT Support role working for a prestigious law firm, you will be responsible for providing a range of 1/2nd line support to end users across software and hardware.
You will deputise for the Service Desk Team Leader and help mentor the Service Desk team, whilst being a point of escalation for technical issues.
Your skills:
- You will come from an experienced IT Support Analyst or a Senior Service Desk Analyst background
- You will have experience of working in a law firm or similar professional services
- You will have exceptional communications skills
Your responsibilities:
In this technical 1/2nd line role, you will provide support for the following:
- iManage DMS
- Office 365
- Windows 10
- Azure AD
- Hardware
Some travel will be required to other offices in the UK - expenses paid!
4 days office based / 1 day working from home per week
If this sounds of interest, hit APPLY now!
