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A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for a Senior Loss Prevention Manager to join our team on a permanent basis. The role will be based at either Chessington World of Adventures Resort or Thorpe Park Resort, and reports into the Regional Head of Profit Protection - UK & Europe. We are offering a minimum of 30 hours per week for those candidates looking for more flexibility.
As a guardian of integrity, your mission is clear: prevent, detect, investigate, and recover losses to our business, ensuring that every penny stays where it belongs. Your key responsibilities include;
️ ️ Investigation Wizard: Lead local investigations, gather evidence, and conduct interviews to align with legal requirements.
Risk Mitigation Guru: Provide expert advice to mitigate risks, ensuring compliance with operational standards.
Training Pro: Empower teams through engaging Profit Protection training sessions and policy implementation.
Data Whisperer: Utilise data analysis to proactively identify losses, conducting audits and providing feedback.
Strategic Partner: Support Attractions in reducing loss KPIs through strategic analysis of data and revenue figures.
Reporting Master: Collate accurate loss figures, providing detailed analysis and action plans to minimise losses.
Join us in preserving the magic as a Loss Prevention/Profit Protection specialist, and look after 2 of the UK's most exciting resort theme parks!
Qualifications & Experience:
- Excellent verbal and written communication skills, with the ability to comfortably communicate with all levels of the business
- Highly numerate with analytical skills, and a keen interest in revenue, revenue loss and compliance
- High level of knowledge of Microsoft office software is essential, especially Word, Excel and PowerPoint
- Computer literate and able to use various POS and reporting systems
- Previous experience in Loss Prevention, investigations, security, inventory controls, compliance, or a related field highly desirable
- Previous experience in retail, food & beverage, visitor attractions, or tourist industry desirable
- Clean driving licence
- You will be required to work four days a week in an office location, with a mix of days spent at either Chessington World of Adventures Resort or Thorpe Park Resort
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: Compensation between GBP £40,000.00/Yr.-GBP £44,000.00/Yr.
