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Form of work
SalaryThe Senior Account Manager is responsible for building and managing sustainable and mutually beneficial relationships with partners across multiple industries, including, but not limited to the finance, tech, and utilities industries. The Senior Manager will lead the account development team and develop the strategy for engaging with all non-food sectors to deliver against our strategic objectives and ambitious income targets.
Role responsibilities
Team Leadership: Lead the Account Development Team. This will include regular 1:1s and annual reviews to ensure objectives are met and personal development plans are progressing. Work closely with other Senior Managers and Head of Corporate Partnerships to develop team processes and culture.
Strategy Development: Develop and implement a strategy to generate income growth from multiple streams, supporting the team to manage a portfolio of partners that deliver against ambitious income and communications targets.
Account Management: Drive and develop excellent account management and campaign management ways of working within the Corporate Partnerships Team and wider colleagues.
Work with the New Business team to establish and embed new partnerships.
Promote collaborative working across the Public Engagement Directorate and the Trussell Trust to ensure excellent representation of Corporate Partnerships and effective management of relationships.
Support team liaisons across Events, Volunteering, Impact, Strategic Comms, Brand and Marketing.
Person Specification
Technical skills and minimum knowledge:
Experience of Corporate Fundraising
Use of Salesforce or a similar cloud-based software tool
Experience of line managing, including dealing with performance issues.
Demonstrates outstanding written and verbal communication skills and ability to analyse data and budgets.
Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
Ability to work through challenges in positive and effective ways
Excellent decision-making ability
