Job Title - Senior Management Information & System Analyst
Contract - Permanent
Salary - £35,000
Location - Leeds - Home working
Industry - Insurance
Purpose of the Role:
To deliver our ongoing plans for growth we aim to enhance our ability to build & produce operational, business and regulatory reporting in the IBA Operations teams. To build capability in this we are looking for an experienced MI reporting specialist to play a key role within the team.
The MI Specialist will be responsible for ensuring MI and reports are produced and delivered promptly and accurately, and support the administration and ongoing maintenance of all major IBA reconciliation systems.
Job Description:
- Assist in Month End critical financial and CASS 5 reporting schedules
- Act as specialist across all IBA systems and associated procedures; acting as the owner of technical issues, escalations and administration of the underpinning IBA systems
- Management of own workload to ensure work is being completed to the agreed Service Levels (SLAs) and quality standards; producing KPI deliverables on a daily, weekly & monthly basis to agreed timetable
- Strive for excellence in reporting by the design & build of MI/BI reports & dashboards as requested
- Embrace & encourage the use of technology to deliver MI/BI in the most effective ways, continually embracing new technology and techniques where appropriate, supporting ongoing change initiatives and programmes
- Identify, analyse & interpret trends & patterns in complex data systems & reports
- Ensure data integrity across the suite of MI produced as well as the support and administration of local IBA reconciliation systems
- Act as central point of contact for any IBA system audits via internal or external audit
- Willingness and ability to apply existing skills to other ad-hoc tasks
- Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Department
- Fulfil your responsibilities in line with agreed processes to achieve agreed objectives, and in doing so, ensure compliance with the client and insurer money rules within the FCA Handbook, identifying and recording any breaches of FCA rules
Key role accountabilities:
Functional Knowledge/ technical knowledge:
- Excellent knowledge & understanding of Microsoft Office suite
- Have an excellent working knowledge of SQL Server
- Have good knowledge of PowerBI
Business Expertise:
- Ability to communicate effectively
- High level of attention to detail / accuracy
- Have had exposure to working within a regulated organisation
Driving continuous improvement and innovation:
- Proactively undertake reviews of the KPI's to ensure they meet the requirements of the IBA centre
- Embrace and encourage the use of technology to deliver MI/BI in the most effective ways
Building self-insight & relationships:
- Strong stakeholder management skills
- Takes ownership of own development needs & performance
Qualifications & Experience:
- Education - GCSE Maths & English Grade C or above (or equivalent).
- Specialised Knowledge/Skills - SQL, MS Office, VBA, PowerBI, AutoRek, ReconNet, Kyriba
- Experience - Previous experience of working in MI within a regulated environment, ideally within the insurance sector
Person Specification:
- High level of attention to detail
- Strong organisational skil