- A curious mindset, looking for inspiration as you input into the NPD roadmap that will differentiate Three UK in the market across non mobile products.
- Stay close to the competition and understand their customer offer and recommend how we best respond to create a point of difference.
- Strong understanding of customer journey (digital first) across all our channels and ensuring appropriate requirements are captured to have Customer at heart of all decisions.
- Manage any issues, risks and concerns with the delivery of the New Propositions working cross-functionally and closely with Commercial, Service, Retail, Digital, Finance, Technology and LGRA teams as necessary, to resolve and track these to completion.
- Support gathering of business requirements, business rules and guide DG / MEC inputs for all New Propositions being developed.
- Support and collaborate with build, test, deployment and trial of the New Propositions being executed and launched in the market.
- Support GTM activities for delivering the New Proposition in the market.
- Support post launch activities like hyper-care and incident management process during the warranty period
- Support the New Proposition documentation process.
- Support any partner or vendor interlocks needed to deliver the New Proposition.