Senior Payroll Administrator/Team Leader

We are seeking a Senior Payroll Administrator/Team Leader to join the client services team within our clients well-regarded Chartered Accountancy practice in Huddersfield

As a Senior Payroll Administrator/Team Leader, you will play a pivotal role in leading the payroll team to ensure efficient management of payroll tasks, impeccable accuracy, and exceptional customer service delivery, this senior role involves supervising the team, providing guidance, and overseeing the overall payroll operations.

Responsibilities:

• Lead and manage a team of payroll administrators, providing direction, support, and mentorship.
• Manage a diverse client portfolio, ensuring compliance with reporting deadlines and regulatory requirements.
• Oversee the preparation of payrolls on various frequencies, ensuring accuracy and efficiency.
• Act as a point of contact for clients regarding tax, pension liabilities, and other payroll-related inquiries.
• Coordinate the submission of necessary documents to HMRC and pension providers, maintaining adherence to timelines.
• Collaborate closely with client managers to address complex payroll issues and provide strategic support.
• Develop and maintain strong client relationships, focusing on enhancing satisfaction and loyalty.
• Ensure deadlines are consistently met and promptly communicate any delays or challenges to stakeholders.
• Identify opportunities for additional services or process improvements to enhance client service delivery.
• Handle escalated client queries effectively, coordinating with external sources as necessary for resolution.
• Maintain accurate and professional documentation, overseeing the updating of job progress in the system.
• Ensure timesheets are completed accurately and submitted on time by the team.
• Perform additional tasks as required by management to support team objectives and organizational goals.
• Uphold a professional reputation with clients and colleagues, serving as a role model for professionalism and excellence.

Requirements:

• Must have practice experience
• Proficiency in relevant payroll software such as Iris Payroll Manager and Sage Payroll.
• Advanced knowledge of pension schemes, CIS monthly returns, and related regulatory frameworks.
• Strong leadership skills with the ability to motivate and inspire team members to achieve excellence.
• Exceptional problem-solving abilities, with a proactive approach to resolving complex payroll issues.
• Demonstrated professionalism, confidentiality, and adaptability in high-pressure environments.
• Commitment to continuous process improvement and willingness to drive positive change within the team.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with clients, stakeholders, and team members.

Salary:

£32,000 - £38,000

If you would love to join adynamic team as a Senior Payroll Administrator/Team Leader, where you will lead by example, drive operational excellence, and contribute to the success of payroll operations while delivering outstanding service to clients, click below to apply now.