Senior People Success Manager (Senior Hr Manager)

Senior People Success Manager (Senior HR Manager)

Location:  Birmingham
Contract:  Permanent, Full time
Salary: £46,000 - £60,000
Benefits:  29 days annual leave (plus Bank Holidays) – pro-rated Enhanced Maternity, Paternity and Adoption leave Health Cash Plan cover at a Silver Level Holiday Purchase Scheme (up to 5 days per year) Connect, Peppy and RISE app access Salary Sacrifice Scheme for big purchases Eye Health vouchers Colleague Emergency Support Fund 5 volunteer days per year Up to 10% employer matched pension contribution (6% matched at 3% auto-enrolment) Life assurance

Closing date: 31-01-2024

Role Overview:

• Oversee and manage the HR operations, including but not limited to employee onboarding, offboarding, payroll administration, benefits administration, and HR management system
• Assisting with the implementation and contributing to the people/recruitment strategy Provide business partnering for the leadership – providing senior-level HR advise
• Ensure compliance with HR legislation and company policies
• Lead the talent acquisition process, collaborating with hiring managers to identify staffing needs and implementing effective recruitment strategies
• Develop and implement retention strategies to enhance employee engagement and reduce turnover
• Supporting and advising the senior management team, HR Business partners, and managers on complex employee relations issues
• Provide training and ensure the ongoing competency to the HR Business partners in conducting investigations, grievances, disciplinaries, conflict resolution and mediation
• Provide training and support to the PST Administrator
• Conduct quality checks on the HR system and digital HR contracts and any associated paperwork
• Promote a positive and inclusive workplace culture through effective communication and employee engagement initiatives including Diversity, Equality and Inclusion
• Oversee the performance management process, including policy development, goal-setting, performance reviews, and development planning
• Provide coaching and support to the HR Business Partners and managers on performance-related matters
• Collaborate with the L&D team to identify training needs and implement programmes that enhance employee skills and capabilities
• Support career development initiatives and succession planning
• Develop, update, and communicate HR policies forms and procedures in compliance with changing laws and industry best practices
• Ensure that policies are consistently applied across the organisation
• Analyse HR metrics to identify trends, track key performance indicators, and provide insights to inform decision-making
• Prepare regular reports for leadership on HR-related activities
• Ensure that all HR forms, internal processes and service level agreements are met and regularly reviewed to ensure department efficiency
• To maintain courtesy and accurate, informative presentation in all communications. To provide flexibility and cover across the team as appropriate
• To maintain Courtesy, professionalism, and high standards of presentation in all communications with customers and potential customers
• To perform all tasks and duties when required providing flexibility and covering a team working environment
• All employees are responsible for ensuring the protection of personal data, as such you are required to actively engage with all requests relating to data protection and proactively ensure compliance with GDPR and the DPA when handling any personal, special category or criminal conviction data. You must report data incidents in line with Company Policy. You must understand and comply with obligations under the Company’s data protection, information security, GDPR, DPA and FCA regulations and other relevant policies.
• Operates within defined risk appetite levels, and within the context of the Enterprise Risk Management Framework (ERMF), Risk Strategy, and all associated policies
• Ensure compliance with the company health and safety rules and requirements, ensuring own safety and that of colleagues at all times; raising risks identified immediately and following all health and safety instructions.
• At all times, ensure that customers are put first in everything they do, following all policies and procedures, especially those relating to The Consumer Duty

Our clients believe that diversity and inclusion are essential to their success. They embrace diversity in all its forms and are committed to creating a culture where they take care of their people by creating a great place to work, where employees feel valued, engaged, productive and continue to thrive. They value the unique perspectives and experiences of all their employees and recognise that their differences make them stronger and help them to better understand and serve their customers and communities.

They are looking for candidates who share their commitment to diversity, equality, and inclusion. So, if you are as passionate as they are about creating a more equitable and inclusive society and are looking for an organisation where you can make a difference, they encourage you to apply for this position.

REF-210 760