Senior Product Operations Manager

Who are Benefex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Impact: build a Product Operations function from the ground up to support a fast growing product organisation of 20+ people
• Performance: play a critical role in improving our Product Operations to increase the performance across our products teams
• Learning: learn from a top Chief Product Officer (ex-Google, AutoScout) who will develop your product and leadership skills

• Top 10 Employer, Sunday Times Best Places to Work Awards

• Work for a profitable, fast-growingmarket leader in the online reward and benefits space

Please note we are unable to offer visa sponsorship and require to people to be based in the UK, Ireland, Germany or the Netherlands for this position

Great benefits:

£80,000 / €95,000

Tech setup of your choice (MacBook Pro or equivalent, monitors, etc.)

£/€800 annual learning budget, plus two hours per week as ‘Focus Fridays’.

Flexible work – choose a working setup that works for you, our only ask is to see you once a quarter in our UK HQ and you need to be based in UK, Ireland, Germany or the Netherlands

️ 25 days holiday plus your local bank holidays

Your birthday off

️ Two half day wellbeing days

Healthcare cash plan

Employee Assistance Plan

Income Protection and life assurance

Pension scheme

Role Overview

The Senior Product Operations Manager will play a crucial role in augmenting our product and tech organizations' efficacy. Building a scalable Product Operations function to support 20+ Product Managers.

Your objective will be to

• cultivate best in class processes and frameworks for product development,
• manage the roadmap planning,
• select and implement the best tools
• organize communication between Product, Engineering, Business and C-Level

In this vital position, you will report directly to our new Chief Product Officer, an industry veteran from Google, who will provide you with unparalleled growth opportunities and leadership guidance.

Responsibilities

• Develop and refine processes and frameworks to bolster the efficiency of the product and tech organizations.
• Manage the planning, documentation, and communication of product roadmaps, ensuring alignment with company strategies.
• Oversee the utilization and expertise in essential tools such as Aha!!, Jira, Miro, Confluence, and what else you see fit boosting our productivity
• Collaborate with product managers to define and track success metrics, and prepare dashboards and reports for C-level audience
• Dissolve silos between products and foster improved cross-domain collaboration into the business units
• Stay abreast of industry best practices and continuously enhance processes for quicker, quality decision-making within the product and tech organizations.
• Lead the integration of UX and data analytics within the product org, by providing training and establishing workflows

What are we looking for?

• Extensive experience in Product Operations
• Experience working in world-class product organisations, either companies that have reached scale (Google, Microsoft, Uber, Deliveroo, JustEAT) or high growth startups
• Demonstrated proficiency in process optimization for improved efficiency and scalability.
• Proven leadership in managing product roadmap processes and endorsing team use of various tools.
• Skilled at encouraging collaboration and dismantling operational silos across product domains.
• Strategic acumen in roadmap planning and metric-driven product management.
• Outstanding communication skills for guiding internal teams and adapting industry best practices.
• Experience in a B2B SaaS company is a plus
  

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

Benefex understand the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Interview with Chief Product Officer

Interviews with Product and Engineering Leadership team

Final interview with the Exec team

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.