Working Pattern - Hybrid – 2 days per week in any of the Vitality Offices (Bournemouth, London or Stockport). Full time hours
Top 3 skills needed for this role:
- Stakeholder management
- Innovative thinker
- Strong negotiation skills
This role is responsible for supporting the management and oversight of productive hospital and facility relationships for all our hospitals and other place-based hospital and facilities. This role will contribute to adding depth and colour to existing relationships and helping deliver better routine and pathway-based partnerships. You will work closely with the broader Provider Management and Networks and Pathways teams to ensure we are getting the best quality and value we possibly can for our members.
You will be an experienced professional in hospital or insurer contracting, having worked with large spend amounts before. You’ll be data-savvy, a potent but fair negotiator. Be able to work with all types of people across multiple complex stakeholders to get the outcomes you want. Above all, the right candidate will possess a desire to work in fast-paced environment, with the ability to consistently deliver exceptional results on demanding timelines.
Travel will be required, typically on a fortnightly basis between our different UK Office locations and to hospital and facility sites at least 20% of the time.
Key Actions
- Support in managing significant nine-figure annual hospital spend through use of data, negotiations, pathways, and direction
- Engagement with the leading healthcare hospital and facilities in the UK market to maintain relations, drive supplier performance and engage on mutually beneficial engagements to drive improved member experiences and manage costs
- Contribute to development of compelling member pathways
- Drive innovation through the use of trusted 3rd parties to meet evolving business needs, including leading engagement between external partners and internal teams to ensure awareness, understanding and ‘buy in’ from all areas impacted by change from Sales through to the member
- Development of contractual documentation and standards in partnership with the legal and clinical functions to ensure hospital and facility outcomes and sustainable commercial terms are mandated
- Management of Hospital Management team members, setting objectives, overseeing performance and driving employee development and achievements.
- Support routine hospital operations including management of queries, invoicing and debt management, technological initiatives, and other operating activity
- Drive innovation in internal process through engagement within Vitality to ensure contractual requirements are met, minimising relationship impact of failure
- Work in partnership with all Clinical and Healthcare functions (MI, Consultants, Claims Process, Primary Care) and other stakeholders to work towards departmental outcomes where process and expertise make collaboration beneficial
- Work in partnership with the clinical policy teams in reviewing new medical developments that may become eligible, ensuring claims fund impact is managed and understood by the business
- Previous experience (>2 years) of provider management
- Co-ordination in both clinical complex operational environments
- Previous people management experience
- Track record of contributing to and assistant successful change initiatives/projects/programmes
- Experience in engaging with and influencing internal and external organisations at many levels
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12%– We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
About The Company
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.
Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.
Ready to find out if we’re the right fit for you? We can’t wait.
Diversity & Inclusion
We’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. To learn more please visit our Careers page.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.