Senior Quality Manager

About the role
To manage an effective Quality team and to support Balfour Beatty in Scotland to deliver our projects in accordance with customer and stakeholder requirements and commitments, including verification activities to demonstrate full compliance with Balfour Beatty, client and legislative requirements.
To manage the co-ordination, submission, compliance and management of all assurance activities and the resolution of assurance related issues, and ensure implementation of quality management procedures.
To develop, maintain and deliver the Quality strategy ensuring that the highest levels of assurance to support our operational teams, raising the profile of Quality.
What you'll be doing
Implement the Quality Assurance & Control Strategy under the direction of the Head of Quality
Ensure a robust Quality management system is in place and maintain all processes and procedures required for quality delivery in the region.
Provide training on the management system and quality awareness and development assistance to the wider regional team
Provide all suitably qualified and experienced quality resource to the region as required to support the safe, on time and on budget delivery.
Ensure the right people, with right skills and experience at the right time to optimise overall regional performance considering both technical and behavioural competence
Support the Head of Quality in assigning roles and responsibilities for all quality personnel aligned to the wider regional organisation
Support the Head of Quality in ensuring the quality resource implications of the schedule are clearly understood with a plan in place to provide suitable resource at the right time, including succession planning & development of quality talent
Support the Head of Quality in identifying future resourcing needs and ensure that training plans and succession are aligned to the regional requirements
Feed into the preparation and implementation of the regional Audit Schedule
Conduct audits of project activities and subcontractor operations, both on and off site, in accordance with the regional Audit Schedule
Support the assessment of Supply Chain partners prior and during project delivery
Ensure robust, transparent & credible information is in place to provide an accurate understanding of quality performance across the region
Assist with resolution of any quality-related issues arising and make informed decisions on their resolution
Share learning and best practice across the quality function, incorporate learning from Balfour Beatty and other key stakeholders, and capture lessons learned to support innovation and promote continual improvement across the region
Manage timely handover of records, including establish the handover Strategy
Support the Head of Quality in establishing appropriate Key Performance Indicators and work towards meeting them consistently
Support the delivery of Regional Strategic Objectives
Be a role model, and hold self and others accountable for the behaviours, processes approach that support collaborative working across the Region
Build relationships with clients and suppliers to ensure that the collaborative culture and standards established are effectively deployed and extended within the quality team
Work collaboratively with other disciplines to ensure procurement aspects of regional delivery meet agreed timescales
Actively participate and support the high-performance Leadership Team
Support the project document control process
Live the Balfour Beatty Values
Ensure a relentless focus on Zero Harm and Right First Time
Who we're looking for
The following qualities/experience are essential:
Prior Quality experience and/or relevant operational / technical experience to meet industry sector demands
Experience in leading and managing teams
Level 4+ Qualification in Quality, Construction or Manufacturing (relevant industry)
MCQI registered or working towards it
Knowledge of ISO9000 Terminology
ISO9001 Lead Auditor
Awareness of Root Cause Analysis principles and techniques
KPI development and Performance Reviews
Understanding of handover of works
Understanding of Change Management
Fully proficient in modern office computer systems and technology e.g. Office 365
Awareness and understanding of quality and/or technical standards
Awareness on Information Management
Pays attention to detail and sees things through to completion
Good time management
Has an ability to gather, analyse and evaluate facts
Can deliver reports orally and written in an objective and persuasive manner
Has good interpersonal and communication skills
Is a self-starter who manages their own time and seeks to add value to their function
Is able to work within a multi-discipline team
Able to command respect across the project and within the function
Can demonstrate initiative and resilience
Able to build strong relationships with delivery teams and stakeholders
Why work for us
As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package thats right for you and your life. Here are some of our key benefits:
Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
25 days paid annual leave (pro rata)
Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
Pension, share incentive plan, volunteering leave, recognition schemes and much more
About us
Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks.
From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support customers in the development of some of the UKs most ambitious power transmission and distribution projects.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit
We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: (url removed)