Address
Form of workSenior Renewals Underwriter – Manchester/Hybrid (RDT223)
Underwriter Key Accountabilities
- Develop, negotiate and profitably underwrite existing business.
- Provide underwriting support at partner and customer sites if required.
- Manage individual work to deliver agreed targets, objectives and meet SLAs.
- Act as referral point for Underwriting team providing coaching and training.
- Act on individual audit results and agreed action plans within agreed deadlines to improve own performance.
- Understand and operate within regulatory framework, identify and resolve complaints.
- Conduct audits and provide feedback, coaching and training as appropriate.
- Provide team manager support as and when required.
- Actively expand personal technical and knowledge both informally (networking internally and externally, internet, industry press) and formally (in-house training, CII, CPD).
Skills and Experience
- Qualified Dip CII or commitment to achieve within an agreed timescale.
- Market and industry knowledge.
- A proven track record of delivering exceptional customer service.
- Appropriate IT skills (will be tested).
- Strong verbal communication skills.
- Experience of acting as a coach within a commercial environment.
- Experience of effective stakeholder management within a commercial environment.
