Senior Revenue & Benefits Officer

Our client, based in South Devon, is currently recruiting for a Senior Revenues& Benefits Officer on a 6 month temporary contract.

The position is due to start on Monday 1st July 2024 on a full-time basis. The hourly rate is £19.40 PAYE or £24.42 via Umbrella for this position.

The ideal candidate will have detailed and comprehensive knowledge of Revenue (Council Tax and enforcement) legislation and previous experience using the Civica Systems – Open revenues.

Duties will include (but are not limited to):

• Undertaking prompt and efficient billing, collection, and recovery of monies due to the Council in accordance with legislation, guidance, best practice, and local policy

• Making timely and accurate decisions on liability and entitlement to reliefs, discounts, exemptions, and reductions including Working Age Council Tax Reduction claims (WACTR), updating the account, and notifying the decision as required

• Ensuring timely and accurate action relating to Direct Debit instructions, including setting up new accounts, amendment of existing instructions, processing BACS errors and warnings lists

• Administering refunds, write-offs and tracing absconders

• Negotiating payment arrangements in order to maximise recovery and minimise ongoing, escalating debt

• Referring appropriate accounts to the Council’s authorised Enforcement or Collection Agents

• Initiating ‘Attachment to Earnings’ and ‘Attachment to Benefit’ orders, monitoring arrangements and following up, as necessary

• Identifying and escalating cases for ‘last resort’ recovery action including County Court, bankruptcy, insolvency, charging orders and committal

• Being proactive in maximising collection and recovery of debt, including participation in targeted activity such as telephone call campaigns

Experience required:

• Experience required in a Revenues and Benefits setting (5+ years)

• Detailed and comprehensive knowledge of Revenue (Council Tax and enforcement) legislation

• Civica systems – Open Revenues

Skills, knowledge and expertise required:

• Up to date with changes in legislation

• Ability to access, interpret and communicate complex information across a range of disciplines

• Compliance and due diligence

Rewards and Benefits:

• Hybrid working

• Flexible working days

Working hours:

• 37 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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