AddressThis is a fantastic opportunity for you to join the Line 1 Risk Assurance team in the Customer & Conduct Department and establish a career in Risk, Governance and Compliance. Customer & Conduct are a first line team that sit across EUI Ltd. The Risk Assurance team are focused on supporting risk management processes and promoting consistency in risk management and Group Standards.
We are looking for a Senior Executive/Business Partner to sit in our area, whilst working very closely with specific departments in the business to support their risk management.
About the role
Effective, structured management of risk and governance will be a key factor to the continued success of the department(s) you’ll be supporting. Your role will be to function as the primary risk adviser, facilitating and helping the business area you’ll work with to review their current risks and controls, building on current practices to develop the risk and control framework further.
Job Purpose
The overall objective for the role is to improve existing risk management practices, ensuring we secure fair customer outcomes and meet regulatory requirements, whilst exceeding customer and financial targets. It is an enabling role for the rest of the business with focus on customer excellence and value creation, with this role providing the essential risk and governance wrapper.
The successful candidate will partner closely with the relevant departments, proactively supporting them in managing their risk and governance responsibilities. Although risk and governance processes exist, we are looking for someone to identify opportunities and make recommendations for improvement.
The role will also need to collaborate closely with other Admiral governance departments, including but not limited to EUI Risk, Compliance & Regulatory Advice teams, IT as well as any third parties the areas manage. As this is a fairly new role, you will get the opportunity to shape the scope of the role, responsibilities and activities going forwards and be an advocate of the changes being made.
Responsibilities
- As a Risk Executive you will Work in partnership with the relevant department (e.g. product or operational) to efficiently manage first line risk activity in a centralised team, through process mapping, risk reviews, controls testing and reporting.
- Take Ownership of Risk Registers and supporting reviews, for example Risk & Control Self-Assessments (RCSA), ensuring all risks and controls are identified, consistently assessed, and have effective ownership.
- Develop relationships with stakeholders and process owners and raise the profile of effectively operated controls, promoting best practices and continuous improvement setting future standards and challenging management where appropriate.
- Drive ownership of risk treatment plans, maintain an accurate up to date register and proactively engaging and assisting the business to submit robust and complete evidence for closure of the actions.
- Oversee the resolution of risk events within the department, facilitating action plans and ensuring ownership of resolution to ensure both customer and business detriment is resolved efficiently and effectively.
- Identify the root cause of issues and address any control issues or gaps.
- Work with process owners and Heads of Department to identify emerging risks and ensure mitigation is in place.
- Create regular MI and report on risk management and events to improve risk management, reduce future impacts and update processes.
- Ensure policy requirements and internal standards are met, identifying any shortfalls, and ensuring appropriate actions to address.
- Support management with SMF / Certified Manager responsibilities through the provision of risk management information and insight into the operational effectiveness of controls.
Experience and qualifications
- Prior experience of managing risks, controls and governance processes
- Proven ability to interrogate/ analyse MI and make recommendations linked to desired customer, regulatory and business outcomes.
- A good understanding of the external risk environment and issues that can impact us would be an advantage, as would knowledge of the general insurance market and current regulatory landscape.
- Determination, resilience and focus to achieve results without distraction or setback
- Good stakeholder management and influencing skills.
- Previous experience of working in motor products and/or the insurance industry would be desirable.
Additional Information
The job will have a hybrid working pattern, with an initial expectation of one day a week to be spent in the office in Cardiff, with the rest of time working remotely. However, dependent on the business need we may be flexible on this.
We will give you everything you need to comfortably work from home.
Salary, Benefits and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
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