A varied role that involves managing product orders and custom project orders for a range of equipment, applying for export licences, liaising over delivery dates, and organising worldwide shipments.
The role will involve:
- Progressing POs/Contracts from customers, inputting to the company ERP system, ensuring all internal vetting processes are completed.
- Liaising with the Engineering/Project team regarding more complex customer orders.
- Attending regular meetings on all Project orders to ensure the project plan is being adhered to and keeping the customer updated.
- Applying for export licences and re-export licence applications from the US Department of Commerce.
- Coordinating optimal despatch dates with the Production Planning team.
- Monitoring delivery schedules and ensuring the production plans will achieve committed dates.
- Managing the shipment of equipment to customers, establishing priorities with internal teams, and liaising with external couriers/freight forwarders.
- Ensuring all activities and documentation are in strict compliance with export and other shipping regulations.
- Ensure any drivers handling company equipment are fully qualified/certificated to handle hazardous goods when required.
- Producing accurate and timely invoices to customers for all equipment orders.
The ideal candidate will have:
- Sales order processing and worldwide export experience
- Up-to-date knowledge of applying for export licences
- Experience of handling project/custom orders
- Familiarity with ERP and CRM systems
- Some experience exporting hazardous goods would be desirable but not essential.