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SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: Senior Sales Support Consultant
Salary: £60,000 + dependent upon experience
Location : Peterborough, UK
Benefits:
25 days annual leave,
Up to 18% Bonus
Car Allowance
Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%
Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
Flexible working arrangements will be considered for this role, in-line with the needs of the business.
Sponsorship & Relocation is not supported for this role .
About IPSD
Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat® and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.
Job Summary
Supports and drives achievement of the business plan by monitoring the business and generating recommendations that contribute to both the short-term and long-term initiatives of these plans.
Additional Info :
Travel requirement – 10% global travel
What You Will Do:
Consulting with the product groups, districts, and dealers in developing and implementing customer solutions designed to maximize product value and price.
Designing correct business plan shortfalls and capitalizing on identified incremental sales opportunities
Resolving issues related to the products and overall commercial performance in the territory; Oversees PINS trends, demand fluctuations, and basic customer requirements.
Champion the visibility and improvement of the customer experience across the IPSD-M & SMSP functionals
Leading strategic projects with cross functional teams linked to profitable growth activities and the improvement of the customer experience.
Champion Lean and continuous improvement within the commercial team, managing the pipeline of process improvement activities.
Support the IPSD-M Commercial Director in process ownership & readiness of senior management reviews.
Monitor and maintain alignment of commercial processes across all of the IPSD.
What You Have:
Candidates will have demonstrated experience with working with multiple cross functional teams and have strong project leadership skills.
A passion for continuous improvement and process ownership to develop the customer experience is an imperative
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI-Hybrid
Posting Dates:
February 13, 2024 - February 27, 2024Caterpillar is an Equal Opportunity Employer (EEO).
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