Senior Security Access Assistant

The University has commenced an exciting project to replace all of its current access control systems and as a result we are recruiting additional fixed term team members to support the delivery of both the project and the development of all other services undertaken by the Security Access Systems Team based in the Card Office on the Plymouth Campus.  Do you have experience in complex administration within a busy front facing customer service environment. Are you flexible, driven and resilient, if so, please read on.  Our team members are vital in administering all processes that enable us to keep our buildings safe, secure and operational. They are proactive, friendly and diligent and work hard to contribute to the success of the University, no matter what the day brings. As part of a close knit and loyal team, you will be involved in all aspects of maintaining building access systems and other administrative services including SharePoint development and parking permit allocation.  You need to be able to demonstrate excellent organisational skills and working to tight deadlines. An aptitude for diagnostics and fault finding on both hardware and software are essential. You must have GCSE’s in Maths and English, or equivalent, with clear and accurate verbal and written communication skills. An excellent working knowledge of Microsoft Word/Outlook/Excel and in-depth working knowledge of bespoke software packages/databases is also required. Experience of access control systems and web page development is desirable.  There are a numerous benefits of working at the University of Plymouth including a defined contribution pension scheme, onsite Nursery, cafes, sports facilities, cycle to work and shopping discount schemes.   This is a full-time position working 37 hours per week, 8.00 – 16.00 Monday to Thursday, 15.30 Fridays on a fixed-term basis until 31 December 2024.  The role will require the postholder to work from campus each day and is not conducive with working remotely.  Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.  For an informal discussion to find out more about the role then please contact Lynn Riggs: by email at l.riggs@plymouth.ac.uk  Flexible working options including job share will be considered.  We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.  A summary of our comprehensive benefits can be viewed here.  A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.  Closing date: 12 midnight, Sunday 10 March 2024