Senior Strategy Consultant

About Kin + Carta

Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online.

Join 1,600 curious and diverse minds in connecting people, data and technology to produce amazing experiences for some of the world’s most influential companies. Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth.

We focus on tech but we’re a proudly inclusive business with trust and human connection at its heart. People, the planet, and profit matter equally to us which is why we’re a certified B Corporation in the United States and Europe. With additional offices in South America, there is a place for you here wherever you’re based.

The Role in a nutshell

Strategists at Kin + Carta fulfil a number of roles for the wider business. While we don’t do all of them at the same time, over the course of your first 6 months you are likely to have an opportunity to:

Develop new propositions and ventures for clients

• Work with clients and cross-functional team of developers and designers to uncover new opportunities to create value or improve their organisation with technology
• Experiment, incubate and prioritise to make the case for further investment in the most promising opportunities

Lead a strategic product or service discovery

• Work in a tight, cross-functional team with our clients to explore, validate and uncover a path to delivery for a new product, service or platform, or a substantial update to an existing one

Help Kin + Carta win more work, and uncover new opportunities

• Pitch and win work for K+C
• Work with our business development experts to deeply understand client needs and grow our presence in client organisations
• Evolve our proposition to meet emergent opportunities

Support senior clients, and K+C delivery teams as we deliver new products

• Help our clients and teams with any emergent strategic questions or requirements.
• Targeted or ongoing coaching, counselling or network building within client organisations to help us deliver the best possible work and uncover commercial opportunities

Help Kin + Carta build its presence in the wider market with new content and ideas

• Develop points of view, marketing content and activities to drive awareness of what we do and how we do it
• Collaborate with the brightest designers and engineers to deeply understand the latest technologies and their potential applications
• Represent K+C externally at events and conferences

Support and mentor the team at K+C

• Coach, mentor and manage team members from different disciplines and people across K+C.
• Help junior associates with less product, digital or client experience to rapidly progress and develop

What you can expect

The role a Strategy Consultant plays on each project can vary and is shaped by the type of project you’re working on, the client and industry, and the skills and experience you bring to the table. And since no two projects are the same you can expect to work across a variety of clients and different project types. While you won’t need to do all of these things at the same time, as a Strategy Consultant you’ll have the opportunity to:

• Help develop new propositions and experiences - Working with client stakeholders and cross-functional teams of designers and developers to uncover new opportunities and build solutions that delight users and create value for our clients.
• Identify client challenges - Facilitating workshops and engaging with stakeholders to understand pain points, identify challenges, understand the current state, articulate your findings, and develop recommendations and action plans.
• Create new products or services - Working as part of a cross-functional team with our clients to explore ideas, validate solutions, and define a path to delivery for a new digital product, service or platform, or a substantial upgrade to an existing one.
• Conduct user and market research - Carrying out and managing primary research, using qual and quant methods with a focus gaining insights from real users and customers, backed up by our access to leading market research tools to help you develop meaningful and unique insights that we use to shape and deliver strategies for our clients.
• Experiment with the latest technology - Collaborating with the brightest designers, engineers, technologists and subject matter experts to deeply understand the latest technologies and their potential applications.
• Help Kin + Carta win more work and develop new opportunities - Working alongside our Sales and Account Management teams to unlock new opportunities by working on new business pitches or helping to develop new work streams within existing clients.
• Share your point of view and opinion - Developing unique perspectives on vertical, customer and market trends, contributing to both internal and external marketing content to show our strategic thinking and demonstrate why prospects should consider Kin + Carta.

The type of person we’d love to meet

• You have a wealth of experience and understanding of financial services and its unique nuances, having worked either in consulting or in-house in the past
• You are passionate about technology and the transformative effect of software on the world
• You’re an innovative thinker who pushes the boundaries and loves thinking about commercially viable solutions leveraging the latest tech
• Able to think in both business and behavioural models, researching and analysing organisations, and develop insight into customer behaviour
• Somebody who possess a deep knowledge of how products and services get built, launched and grow - from discovery through to delivery and live;
• You’re able to gather and combine evidence on desirability, viability and feasibility to create a compelling strategy;
• You truly understand what makes an excellent customer experience, and how that translates into commercial success for businesses;
• You’re experienced working with clients and comfortable presenting and communicating strategies, concepts and ideas to senior executives in a clear and compelling way;
• Able to employ a varied toolkit of frameworks and techniques from across disparate areas of consulting, design, technology and tangential fields;
• Comfortable with ambiguity and applying those tools to the organisation you work within - not just clients

The interview process at Kin + Carta

Here’s what to expect from the interview process at Kin + Carta:

Intro Call with the Talent Team (30 mins) – If your skills and experience match the role requirements, our Talent team will contact you to arrange a call. The aim of this call is to get to know you and for you to find out more about Kin + Carta. This call can be held either by telephone or Zoom. After this call, if we feel like you are a good match for the role, you’ll be invited to a first-stage interview.

First-Stage Interview (45 minutes) - This will typically be a Q&A style interview, lasting approximately 45 minutes. This process is designed to help our team find out about your skills and experience but also what you enjoy and what motivates you. It’s a great opportunity for you to ask our team questions and learn more about us! If you are successful in the first stage interview, you will progress to the next stage of our interview process.

Second-Stage Interview (60 minutes)- This interview will also be a Q&A style interview via Zoom this time with two of our senior leaders. The interview will last approximately 60 minutes. It’s a chance for our team to see how you apply your skills and experience and assess how that matches our expectations for the role. It’s also a chance for you to meet more of our Kin (that’s what we call our colleagues here at Kin + Carta).

Making a Decision - Following the interview process, our hiring team will get together to discuss feedback and make a final decision. We aim to get back to you as soon as we possibly can!

Our average recruitment process takes around four weeks. You will be assigned a dedicated member of our Talent team to support you throughout the process.

We will always do our best to accommodate any reasonable adjustment requests. Please just let us know how we can make the interview process more accessible for you.

Here at Kin + Carta, we believe in building a better and more welcoming world for everyone. We want you to know that whoever you are, wherever you’re from, and whoever you love, you are welcome at Kin + Carta. We put our commitment to our global IDEA (Inclusion, Diversity, Equity and Awareness) programme at the centre of everything we do. We’re also a certified B Corp, which means we are committed to being a force for good and operate to the highest social and environmental performance standards.

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