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SalarySenior Support Engineer
Contract | €240/day+ | Dublin | Hybrid
Our client is currently seeking a Senior IT Support Engineer to handle 2nd and 3rd-level support for on-site and remote teams in a multinational setting. It's a dynamic role with diverse tech exposure, global collaboration, and daily challenges, suited for experienced IT professionals seeking impactful, varied experiences. Ideal for those ready to make a mark in a dynamic, global environment.
Responsibilities:
- Provide advanced 2nd & 3rd-level support globally for our client's end users
- Tackle complex technical challenges across software, hardware, networking and infrastructure
- Implement proactive solutions and preventive measures to minimize recurring issues and enhance overall system stability
Requirements:
- Possession of a Bachelor's degree in Computer Science or a related field, or relevant industry certifications
- Over 5 years of experience in a comparable technical support role
- Proficiency with desktop support technologies including Microsoft Windows, macOS, Active Directory, SCCM, and Virtual Desktop Infrastructure (VDI).
- Experience working in a cloud environment such as AWS or Azure
We encourage you to apply if you are an experienced IT Support Engineer with a passion for delivering exceptional customer service and a proven track record of resolving complex technical issues. Please contact Jamie McCaul at Reperio Human Capital to learn more about this exciting opportunity or any of our other IT Support roles available.
Reperio Human Capital acts as an Employment Agency and an Employment Business.
