Address
SalaryAbout The Role
Purpose
Working in the IT Infrastructure team, the Senior System Administrator is responsible for managing and maintaining 7IM’s Operating System, Application, Server and Azure IT estate ensuring their availability, security and reliability.
The Senior System Administrator will provide support to Deskside Support Engineers and System Administrators by offering solutions and fixes to problems or issues, and updating or creating procedures and processes to help streamline operations and create efficiencies.
Also be responsible for the delivery of Infrastructure projects, typically involving migrations, upgrades and introduction of new/improved services and applications.
Responsibilities
- Ensure that the IT infrastructure estate remains consistently available to all users (including colleagues, clients, business partners and suppliers) through:
- Management of service or change requests
- Management and delivery of scheduled daily, weekly and monthly tasks
- Identification, management and resolution of incidents
- Identification, management and root cause elimination of problems
- Maintenance and monitoring of the IT infrastructure, for both the on-premises and cloud estate.
- Identify and implement improvements, developments and upgrades to the IT infrastructure
- Ensure server and desktop infrastructure standardisation is maintained where appropriate
- Liaise, assist and provide support to third party suppliers during their improvement, development and upgrade processes
- Assist with ensuring that IT security policy and procedures are enforced and staff are aware of their contribution.
Provide second and third line support of the IT infrastructure. First line support will be a requirement at busy times and as cover for colleague holiday and absence.
- Providing out of hours support for application deployments and upgrades, on a rota where required
- Take responsibility for the delivery of one or more projects, typically involving migrations, upgrades and introduction of new/improved services and applications
- Report progress to the Infrastructure Operations Manager, immediately escalating outages, major delays and other serious issues
- Understand the business strategy and contribute to the overall goals of the business through infrastructure development, improvement and support
- Work closely with other members of the Infrastructure team
- Expand and improve the Infrastructure team’s documentation library
- Liaise with and build relationships with third party suppliers and clients
- Assist with procurement of IT hardware and software through third party suppliers
- Complete regular disaster recovery testing of IT infrastructure, including assisting with implementing and configuring specific components of the designed disaster recovery plan
- Maintain a technical advantage through continual training and personal development
About You
Skills and Qualifications
- Proven experience as a System Administrator or in a similar role, demonstrating progressively increasing responsibilities and technical expertise.
- A high level of skill and expertise in managing Windows Server operating systems, virtualization technologies, network protocols and other related Infrastructure technologies such as DNS, DHCP and Active Directory.
- High level of skills and experience in managing Microsoft 365 technologies including but not limited to Entra ID, Endpoint Manager, Exchange Online, SharePoint, Teams and Teams Telephony.
- Good experience with the Azure cloud platform and IaC
- Familiarity with Azure DevOps practices is advantageous.
- Strong knowledge of cybersecurity practices, firewalls, intrusion detection systems, and data backup/recovery solutions.
- Strong experience in PowerShell scripting for automation and system management tasks.
- Experience in using Infrastructure as Code technologies to provision cloud resources.
- SCCM management and deployment
- Excellent PC support skills including a broad knowledge of Windows client OS, Office 365 Apps and experience of supporting 3rd party desktop applications.
- Experience with installing and configuring networking devices is desirable (use of Cisco firewalls and HP/Cisco switches is an advantage)
- Experience of completing IT Infrastructure migrations and upgrades
- Experience with implementing IT security policies and procedures
- Experience of installing and utilizing Dell server and desktop hardware would be an advantage
- Proven track record of delivering to commitments
- Excellent written and oral communication skills
- Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment.
- Strong communication skills and the ability to collaborate effectively with team members and stakeholders.
- Microsoft Server and Cloud certifications are required
About Us
The ‘7’ in 7IM refers to the seven original founders of the business. Back in 2002, they couldn’t find a firm they trusted to manage their families’ money properly – big banks seemed impersonal and greedy, while most boutiques lacked the necessary investment process and structure. They started the kind of organisation they’d like to invest with themselves.
Their aim was to deliver steady returns over the long term, while keeping an eye on risk, using the best technology. They wanted everyone to have access to the kind of service and expertise that institutional investors would expect.
We’ve evolved since then. In 2015 Caledonia Investments joined us as a major shareholder. In 2018 we acquired Tcam Asset Management, a firm we felt closely aligned with our investment philosophies and multi-asset approach. In 2020 we continued our long-term growth strategy and acquired the award-winning London based financial planning firm Partners Wealth Management (PWM). PWM will continue to operate as an independent company, retaining its brand, identity, and leadership.
Our team, our clients and our funds under management have grown steadily over the years. From our offices in London, Edinburgh, and Jersey, more than 400 talented people manage over £19 billion for a range of clients, including individuals and families, financial advisers, corporates, charities and trustees.
We still follow our founders’ plan and aim to get the simple things right all wrapped up with real, honest, human service – that’s what sets us apart from everyone else.
