Senior Technical Business Analyst

Join us as a Senior Technical Business Analyst

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
• You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
• As a key member of our team, you’ll enjoy extensive collaboration and can expect great visibility for you and your work
• This is a leadership role, experience of leading teams or significant deliveries is expected along with developing others and setting guidance and best practice
• We offer a range of flexible working arrangements depending on the type of job you do and the type of flexibility you need, you can join us on a part-time or full-time basis

In your new role, you’ll be accountable for producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll be responsible for understanding, challenging and developing our business, customers, strategic goals and how the teams operates in order to support the realisation of desired outcomes by the team.

You’ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key business and technical stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team as well as dealing with uncertainty where requirements or solution are not clear
• A key player in managing and resolving complex problems both within area and at enterprise level

You’ll need to hold an appropriate Business Analyst certification, such as BAX, CPRE and CBAP, provide functional support for the full end to end development cycle including requirements, testing and implementation. Additionally, you’ll have a good understanding of payments, Agile values, principles and methodologies with experience of working within an Agile environment.

You’ll also need:

• Experience of applying business analysis tools and techniques
• Strong knowledge of payments domain ideally with hands-on experience working with different payment schemes from an application, support or operational perspective
• Basic knowledge of databases, interfacing, industry standard syntax JSON or XML is essential, familiarity with public cloud and microservice concepts is beneficial
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills