Senior Technical Engineer

An opportunity has arisen for a Senior Technical Engineer to join a vibrant, fast-paced technology company offering friendly and professional IT support, services and solution, bringing corporate technology solutions from the major global brands such as Microsoft, HP and Cisco. This role is based in modern, stylish offices in Surrey, alongside work from local client sites and the opportunity to work from home too. Along with a salary of up to £55,000 per annum, you will also receive a pension scheme, subsidised parking and flexible benefits for things like a gym membership. 
You will be providing support directly to clients and other members of the team in house. Providing account management to a key group of strategically important customers, you will provide solutions, design and provide management on projects, and progress the commercial development of the organisation. Your knowledge and experience should be at an intermediate/advanced level and seeking to constantly develop your skills further. 
As Senior Technical Engineer, your responsibilities will include:

• Building strong working relationships with the customer and attending regular reviews, development of their strategy and roadmap, identifying commercial opportunities, dealing with escalations and providing & updating client documentation
• Working with Technical Director, Solutions Architect and other Senior Engineers on leading solution design, planning and implementation on projects such as Office Fit-Outs, Server & Network Installations, Office365, SharePoint & Azure Environments
• Creating and maintaining documentation to assist other teams
• Assisting the Client Account Managers in creation of Statement of Works (SoW)
• Assisting colleagues and mentor Engineers, Junior Engineers and Apprentices across the teams, providing opportunities for continual learning and growth

We’re looking for a Senior Technical Engineer with the following skills and experience:

• Proven technical support experience in a similar environment
• Excellent level of technical experience of Windows and Microsoft Modern Workplace technologies
• Experience of Azure Environment - Management, Design and Implementation
• Experience of Intune and Autopilot - Management, Design and Implementation
• Modern On-Premises infrastructure management – Current Windows Server versions & services, Remote Desktop Services, Session Host, Connection Broker experience beneficial
• Network Infrastructure - Management, Design and Implementation
• Proven experience in a customer contact/facing role - Ability to explain information in a professional manner to differing levels of technical knowledge

You will be working Monday-Friday, 09:00-17:30, with flexibility required to cover activities within core hours of 08:00-18:00. Work will be a hybrid of office, client site and home based. 
To apply for this role as Senior Technical Engineer, please click apply online and upload an updated copy of your CV. 
Note: The job title of ‘Senior’ relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience. 
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