Senior Technology Delivery Manager

Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counterterrorism operations; and protect the UK’s borders.

This is an exciting opportunity supporting the Police and Public Protection Technology (PPPT) Portfolio. PPPT works in partnership with Police Forces, the Fire Service, agencies and arms-length bodies of the Home Office, involved in law enforcement to cut crime and prevent abuse and exploitation. An increasing dependency on technology is at the heart of the ongoing reform and modernisation of the Police and Fire Service and its uses are varied.

If you work with us, you'll be making a real difference.

As a Senior Technology Delivery Manager, you will be responsible for delivering products within agreed timescales, to cost and quality standards.

Depending on the product, you may be responsible for 2-3 smaller delivery teams, or alternatively a single delivery team to deliver a more complex/technical product. You will work in close partnership with Product Managers in order to deliver value against the product vision. You will work with senior stakeholders, effectively translating technical concepts and influencing where necessary.

You will be expected to use your experience and expertise to work with flexibility, selecting and applying appropriate delivery techniques based on the requirements of the delivery. You will be required to flex the delivery approach to get the best out of your teams, providing them with support and guidance to enable successful delivery.

You will work with colleagues in Home Office Commercial when contracts need organising and negotiating. You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions.

You will be expected to mentor, coach or line manage less senior members of the delivery community, sharing your experience and knowledge. As a member of the DDaT community, you will also contribute to cross-government communities of practice and help to set good practice and standards.

Your main day to day responsibilities will be:

• Translating a single product roadmap into one complex, or multiple delivery plans, considering the people and skills required for each delivery team and using delivery data to set milestones based on forecasts where possible
• Delivering in line with the capacity and availability of the delivery teams, leveraging frameworks to find the right suppliers when necessary, and budgeting effectively for resourcing needs
• Effectively managing risks, issues, and dependencies, acting on delivery data and adapting ways of working to mitigate risks
• Forming a partnership with Product Managers to effectively influence relevant senior stakeholders, translating technical concepts to non-technical stakeholders
• Assessing the effectiveness across multiple delivery teams, engaging and motivating teams in different ways depending on their needs, and facilitating collaboration across delivery teams when required
• Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery team

You will also be expected to carry out the following day to day activities:

• Making conscious trade-offs that balance speed, scope and quality across all dimensions of delivery
• Ensuring that any tech debt incurred has a strategy for repayment and is understood by all stakeholders
• Using experience of effective delivery to advise on the day to day ways of working in order to bring out the best in teams, facilitating appropriate team ceremonies where necessary
• Providing support and guidance to Technology Delivery Managers and wider team members, in line with individuals’ needs, with the aim of making the team as successful as possible