Service Administrator

Fantastic opportunity for a Service Administrator to join a recognised Contractor, based at their offices in the heart of Crawley.
Joining a small and supportive team, this busy role will see you being responsible for scheduling reactive and routine planned maintenance works to customers across the Sussex, Surrey & London surroundings.
The Role:

• Handling incoming enquires via phone & email
• Quoting and raising new work orders
• Scheduling Engineers to live jobs within company SLAs
• Ordering equipment / materials for Engineers as required
• Updating company CRM with job progress & customer records

The Person:

• Previous experience in a similar planning/scheduling role
• Strong geographical knowledge of Sussex / Surrey areas
• Confidence working to tight deadlines in a reactive setting
• Customer-focussed mindset with first class communication skills (written & verbal)

The Package:
Monday to Friday, 8.30am - 5pm
up to 26,500pa
Company benefits include: 25 days holiday + bank holidays, free parking, relaxed working environment