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Form of workSMT GB Service Advisor - Stirling
40 hours per week
Monday to Friday 8 am to 5 pm
Organising servicing and repair activities, you’ll be responsible for the co-ordination of materials, labour and other necessary resources. As the First point of contact for service calls, you’ll also be:
- Scheduling and co-ordinating Field Service Engineers, materials and other resources
- Planning service and inspection work and ordering parts
- Opening and closing repair or non-contract service jobs
- Participating in meetings, toolbox talks etc. and support with training/coaching colleagues
- Carrying out workshop, yard and wash bay equipment inspections
- Creating purchase orders and invoices
- Deputising for the Service Delivery Manager, during periods of holiday or other absence
We offer a recently updated pay rate, annual bonus, generous benefits package including pension scheme, Health Shield (medical and dental cash plan including children up to 18 years old), retail discounts through the Yulife app, 33 days annual leave (inclusive of statutory holidays), an annual bonus, uniform, and full PPE. We also offer on the job and certificated training and will support you in your personal development.
Ideally, you’ll have experience from a similar role and the ability to manage resources through planning and coordinating. With an understanding of mechanical servicing/repair terminology and ideally the ability to read and understand parts catalogues. You’ll also have an excellent telephone manner and the ability to work independently in a fast-paced environment.
We are Services, Machinery and Trucks (SMT) GB, an internationally recognised market-leading distributor of Volvo Construction Equipment. We pride ourselves on being an equal opportunity employer and look forward to welcoming you to the team.
If you would like to register your interest, please click apply now
