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SalaryPay: Up to £30,000 Basic DOE + £5k Annual bonus
Hours: 8am - 6pm Monday - Friday + 1 in 3 Saturday mornings paid at overtime
Are you a customer service professional and truly care about customers and their experience? Do you have a keen interest in the automotive industry? If so our client a Franchised Car Dealer, we have an exciting opportunity for you to join their automotive aftersales team as a Service Advisor at our well-established Franchised Car Dealership in Beckenham, Kent.
Key Responsibilities of a Service Advisor with our client:
- Act as the primary point of contact for customers, ensuring an outstanding service experience.
- Schedule service appointments and communicate effectively with customers regarding their vehicle needs.
- Provide accurate and detailed information about service options, including costs and timelines.
- Liaise with the workshop to ensure smooth and efficient service operations.
- Handle customer inquiries and concerns with professionalism and empathy.
- Upsell additional services and accessories where appropriate.
- Maintain accurate records of customer interactions and service transactions.
- Willing to consider both trainee customer service professionals and experienced automotive Service Advisors.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Knowledge of automotive systems and services is an advantage for experienced candidates.
- Enthusiastic and customer-focused attitude.
- £30,000 basic salary depending on experience, plus £5,000 in performance bonuses.
- Comprehensive training and development opportunities.
- Employee discounts on vehicle purchases and services.
- Friendly and supportive team environment.
- Career advancement opportunities within the dealership.
How to Apply: If you are ready to embark on a rewarding career in the automotive industry and believe you have the skills and enthusiasm to excel as a Service Advisor, please submit your CV and a cover letter detailing your relevant experience to Tom Wharton at Perfect Placement. He helps people find new Automotive jobs.
If this Service Advisor Vacancy interests you and you would like to know more about it or other Automotive Customer Service Jobs in Beckenham, Kent please contact us at Perfect Placement today.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.
