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Salary- Edenbridge, Kent
- Up to £25,000 - 30,000 Basic - Negotiable on Experience
- £39,500 OTE
- Monday – Friday 08:00 - 18:00 Monday – Friday, 1 in 4 Saturdays 09:00 – 13:00.
- Jobshare/Part time roles 8am-1pm and 1pm-6pm also considered.
- Main Dealer Training – Trainee Advisors Considered!
Our client is a successful and progressive third generation family-owned business. They employ over 1000 valued members of staff and have ranked in the Sunday Times ‘Top Track 250’, which league tables the UK’s private companies with a turnover of
Our client is happy to seek applications from jobseekers with some experience within the automotive background, ideally with a background with customer service and other front of house, customer facing positions. However other automotive backgrounds will be considered.
We’ve worked with this client for several years, they provide a family feel to their working environment, with the bonus of being a large enough group for career progression and personal development.
If you are someone that enjoys putting a smile on a customer’s face, then click apply now!
What’s in it for you as a Service Advisor?
- A Competitive Basic Salary between £25,000 - £30,000 – Negotiable on experience.
- A fantastic Bonus Structure ranging between £6,000 - £9,500.
- Working Hours: Monday – Friday 08:00 - 18:00 Monday – Friday, 1 in 4 Saturdays 09:00 – 13:00.
- Or Job Share Part-Time Hours 8am-1pm and 1pm-6pm also considered.
- Full Training and Development.
- 25 Days Holiday + Bank Holidays
- A supportive Management Structure.
- Discounted MOT and servicing.
- Future Development Opportunities with a Large Group.
- Company Pension
- Attending to customers when dropping off and collecting their vehicles for service/repair.
- Taking accurate notes of the customer's requests and communicating them to the workshop team.
- Keeping customers updated during the day with the progress of their vehicle.
- Costing and gaining permission for any additional work found.
- Preparing and presenting the customer invoice and associated paperwork.
- Giving a full explanation to the customer of the work undertaken.
- Presenting service products such as service plans, extended warranties etc.
- IT literate
- Customer focused.
- Ability to upsell.
- Excellent customer satisfaction skills
- Confident communication skills
- Experience of Pinnacle or a similar DMS would be beneficial.
- Organisation skills and being able to manage customer appointments.
- Full UK Driving Licence. – Preferably Clean
We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.
If you are interested in hearing more about this Service Advisor, please do not hesitate to contact Martin Bane at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK.
