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Salary- Starting salary of £25,000 per annum plus £5,500+ uncapped bonus potential.
- 40 hour working week with no weekends required.
- Access to manufacturer accredited training/development with a longstanding local dealer group.
Reporting to the Service Manager and alongside other Vehicle Service Advisors, you will be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for MOT's, servicing, maintenance, or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle amongst other ad-hoc responsibilities.
The successful Service Advisor candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with IT literacy would be of high priority. Experience working in a similar role as a Vehicle Service Advisor would be highly beneficial however our client is willing to consider candidates with no direct experience in the role provided they come from a strong customer service orientated role in the motor trade and they have a full clean UK driving license with minimal points.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
- Starting salary up to £25,000 per annum.
- Uncapped team upselling and customer service scoring bonuses of up to £5,500+ per annum.
- Access to manufacturer accredited training/development.
- 21 days annual leave plus the 8 bank holidays which increases over length of service
- Workplace pension scheme.
- Fantastic long-term career prospects with a local long-standing motor group.
- 40 hour working week within the hours of 8:00am-6:00pm Monday to Friday with shift patterns ranging week to week. No weekends required.
Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
