Service Advisor

Job description

Service Advisor/Aftersales Advisor

Location: Horsforth

Shifts: Monday Friday (40 hour week)

Contract: Temporary (for the forseeable)

"Are you enthusiastic, reliable, organised, and hard working?"

"Have you got at least 1 year experience within a dealership working in the service department?"

"Are you looking to start a fresh within a new and supportive team?"

Service Advisor duties:

- Making outbound calls, taking service bookings and inputting on reservation system

- Greet customers, discuss, identify, and progress routine service and repair requirements.

- Promote the sales of service and accessories.

- Discuss and identify manufacturer s warranty, routine service, and repair requirements with customers.

- Ensure that service & repair jobs are completed satisfactorily and in a timely manner and all warranty items are available for return to manufacturers.

- To issue orders to the workshop technicians adding any further information that may appertain to the repair.

- To ensure that any delay is reported to the customer.

- To ensure that all materials are used, and time employed on is recorded on job cards and that the write up is correct for work carried out and signed accordingly.

- To accurately cost all invoices for payment.

- Ensure that all warranty policies and procedures are adhered to.

- Any other reasonable duties as assigned by management.

Requirements:

- Experience in a dealership of at least 1 year.

- Service Advisor experience.

Does all this sound like something you want to be part of?

If you are interested in discussing this role further in confidence, please get in touch.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role.

Job Types: Full-time, Permanent

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Service Advisor: 1 year (preferred)
• Customer service: 3 years (preferred)
• Dealership / Independent / Quick Fit: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)