Service Centre Manager

Are you an experienced Operations, Depot or Branch Manager with proven experience within the Rail Industry, and ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? People truly are at the heart of our business, and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities.

As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Rail product Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.  

You will be responsible for:

• Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
• Consistently motivating employees, as this has a direct impact on atmosphere and general feel good factor;  to an affect that you get the best from the team
• Creating management reports on a monthly basis, dealing with all aspects of P&L
• Liaising with the Sales team in order to develop new sales opportunities and grow the business
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring there is effective and clear communication to all employees within the Service Centre

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.  We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. 

To be considered for the Service Centre Manager role, we’re looking for someone who has previous and proven experience in the UK Rail Industry, within a similar operations/branch management role and can bring the following skill-set:

• Experience in managing people, motivating and developing others to achieve both success individually and as a group
• Excellent communication and collaboration skills
• Ability to demonstrate commercial and financial acumen
• Ability to understand and work with P&L accounts and budgets
• Computer literate, with a working knowledge of Microsoft Office
• Good planning and organisation skills
• Self-motivated with the drive to succeed and to high quality standards
• Good understanding and experience of managing Health and Safety practices at work
• Full clean driving licence