Senior Service Coordinator – Family Assessment – Children’s Social Care Croydon Council
Salary: Grade 7 £35,577 - £36,567
Hours of work: 36 per week / Monday – Friday
Permanent
The Opportunity
To provide high quality service support, ensuring the implementation of best practice and service standards. To build effective working relationships and support collaborative ways of working with practitioners, social workers, managers in children social care. To ensure agile and flexible working across the practice system to ensure consistent service delivery. Participate in the development and implementation of service improvements, ensuring compliance with statutory guidance and policies, provide guidance, support and expertise. Ensure that processes, systems, and governance arrangements are followed and fit for purpose.
About You
We are looking for a confident individual, who also has:
Knowledge of common service support systems used throughout the council.
Good knowledge and understanding of the customers’ service support requirements.
Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
A clear appreciation of the demands of working within a multiple stakeholder, fast-paced, highly political environment.
Ability to work in a large complex, political organisation and to understand and operate within national and local frameworks of accountability.
Benefits
You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer:
Highly competitive compensation package
29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more
A pension scheme with an average employer contribution of 20%
Continuing Professional Development – genuine opportunities to grow, develop and specialise in your career
Management development programmes
Investment into your wellbeing
Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more)
We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance
Closing date 07 July at 11:59 pm
Click here to view the role profile
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to an enhanced barring DBS check.