Service Delivery Administrator

We are currently seeking a dedicated Service Delivery Administrator to join our Operations admin team and play a vital role in ensuring the smooth running of our local depot. The Service Delivery Administrator will work closely with all areas of the business liaising with the sales team, accounts and despatch team and be responsible ensuring orders are processed and despatched in a timely fashion.Primary objectives are to provide general support to the sales team in all related areas. To fulfil this, we need individuals that have the ability to: Raise sales & purchase orders, monitor deliveries in and out ensuring that despatch plans are current.Manage the returns process - Organise replacements/credits, monitor goods returned and ensure correct actions are carried out once received.Prepare and issue monthly Client management reports.Support Finance with Admin support as and when required.Schedule and coordination of goods in and goods outSchedule and coordination UK and international travel for Staff & Contractors.Key Skills:Strong organisational and time-management skills.Excellent communication and interpersonal abilities.Customer-focused mind-set with a commitment to delivering outstanding service.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Knowledge of depot operations and administration is a plus. Please note: The individual will be expected to join monthly onsite sales meetings in the Chepstow office, so the ability to drive is essential Working hours are Monday - Friday: 8am - 5pmIf you or anyone you know is looking for work and believe that this role and company is for you. Please give Emily or Wesley at Thorne and Wait a call on or apply to this advert.Our team guarantees complete confidentiality and will never submit candidates' details or share them with a third party without first obtaining their permission. To apply for this position, candidates must be eligible to live and work in the UK.