Service Desk Analyst

Network IT is currently recruiting for a NHSService Desk Analyst to join our client on a 2-month initial contract, which is Inside IR35. Based in Chelmsford you will be expected to work On-Site 5 days per week.
You will be reporting to the IM&T Service Desk Specialist/Team Manager. You will provide 'first line' technical support to the Trusts IT users, located across all sites:
Role: Service Desk Analyst
Status: Inside IR35
Rate: GBP12.86 per hour (Band 4)
Duration: 2 months with potential extensions
Location: Chelmsford (On-Site)
Start Date: ASAP
Essential Skillset:

• Diploma Certificate in IT or equivalent knowledge/experience.

• ECDL or equivalent knowledge.

• Working knowledge of MS Windows Operating Systems

• Working knowledge of Windows Server and Active Directory

• Working knowledge of LAN, WAN, wireless networking, and structured cabling topologies.

• Working knowledge of MS Office applications.

• Previous working knowledge and experience Supporting IT systems.

• ITIL Foundation Certification.

• Microsoft Certification.

• Working knowledge of Backup Software and Remote Access software applications.

• Working knowledge of MDM Solutions and support of IOS Devices.